Hi! I have a JSON that contains a WhatsApp conversation.
I need to concatenate the messages and return the name of the person who sent it in each message, the name could be generic like agent and cliente. Any ideas how to do it in Make?
The item that contains de message is called content.
Later I need to send this conversation to ChatGPT.
Here is the JSON:
{
"type": "application/vnd.lime.collection+json",
"resource": {
"total": 20,
"itemType": "application/vnd.iris.thread-message+json",
"items": [
{
"id": "1a8ad536-0ffb-4643-93ca-fd86d5eb8f81",
"direction": "sent",
"type": "text/plain",
"content": "Agradecemos seu feedback!",
"date": "2023-04-17T21:08:03.996Z",
"status": "consumed",
"metadata": {
"#stateName": "Feedback [10-7]",
"#stateId": "aa2c80e8-ff37-40b5-81df-6e75104a9138",
"#messageId": "wamid.HBgMNTU0OTk4MTY4NjQwFQIAEhggQzYxQTBFNEFEMUU0MjgzRjMyOTVENjVFNEMzQUZFMjAA",
"#previousStateId": "5862eeed-97a6-461c-adf8-1f2dbb80769c",
"#previousStateName": "Autentição OAuth 2.0",
"uber-trace-id": "ec137e8967365570%3A45e68beee8c8474d%3A841f7341313a6df0%3A1",
"#uniqueId": "b605101c-6901-4595-b19b-475cd0bffbb7",
"date_created": "1681765683954",
"#date_processed": "1681765683982",
"#tunnel.owner": "santamaria1@msging.net",
"#tunnel.originator": "5549998168640@wa.gw.msging.net",
"#tunnel.originalFrom": "menuprincipal7@msging.net/msging-application-builder-hosting-business-xbql8",
"#tunnel.originalTo": "40249a40-926a-42a6-b107-264aa11236f9@tunnel.msging.net",
"$originator": "santamaria1@msging.net",
"$claims": "Node=santamaria1@msging.net/msging-application-router-hosting-business-5r57f;Identity=santamaria1@msging.net;DomainRole=Member;AuthenticationScheme=Transport",
"$internalId": "b605101c-6901-4595-b19b-475cd0bffbb7",
"$originatorSessionRemoteNode": "business.master.hosting@msging.net/#msging-application-router-hosting-business-5r57f",
"#messageKind": "Response",
"$elapsedTimeToStorage": "00:00:00.0207006"
}
},
{
"id": "wamid.HBgMNTU0OTk4MTY4NjQwFQIAEhggQzYxQTBFNEFEMUU0MjgzRjMyOTVENjVFNEMzQUZFMjAA",
"direction": "received",
"type": "text/plain",
"content": "10",
"date": "2023-04-17T21:08:00.962Z",
"status": "dispatched",
"metadata": {
"#wa.timestamp": "1681765679",
"uber-trace-id": "ec137e8967365570%3Aec137e8967365570%3A0%3A1",
"$internalId": "79300e65-31a8-4b5b-bb8f-025d8e8a585a",
"$originatorSessionRemoteNode": "postmaster@wa.gw.msging.net/#msging-gateway-whatsapp-m9t62",
"#uniqueId": "79300e65-31a8-4b5b-bb8f-025d8e8a585a",
"date_created": "1681765680944",
"#date_processed": "1681765680944",
"$elapsedTimeToStorage": "00:00:00.0253928"
}
},
{
"id": "7be93873-b69c-40da-aced-2a5c59bd5b8a",
"direction": "sent",
"type": "text/plain",
"content": "De 0 a 10, como você avalia este atendimento? 📈",
"date": "2023-04-17T21:07:53.302Z",
"status": "consumed",
"metadata": {
"#stateName": "Nota de Atendimento",
"#stateId": "75876088-7da7-40f5-b33b-1092213fcfa8",
"#messageId": "64c81e81-8be8-4de1-b48d-81d78d3d22ca",
"#previousStateId": "desk:657fe4c2-1c24-4561-971e-afafce6e7787",
"#previousStateName": "Atendimento humano",
"uber-trace-id": "7b6dfc3740e8db7f%3A352574cf1b8d09d6%3A5be91f470c2ec280%3A1",
"#uniqueId": "78876405-6a40-4523-802e-89ca399269da",
"date_created": "1681765673266",
"#date_processed": "1681765673290",
"#tunnel.owner": "santamaria1@msging.net",
"#tunnel.originator": "5549998168640@wa.gw.msging.net",
"#tunnel.originalFrom": "menuprincipal7@msging.net/msging-application-builder-hosting-business-6xmml",
"#tunnel.originalTo": "40249a40-926a-42a6-b107-264aa11236f9@tunnel.msging.net",
"$originator": "santamaria1@msging.net",
"$claims": "Node=santamaria1@msging.net/msging-application-router-hosting-business-fpxw9;Identity=santamaria1@msging.net;DomainRole=Member;AuthenticationScheme=Transport",
"$internalId": "78876405-6a40-4523-802e-89ca399269da",
"$originatorSessionRemoteNode": "business.master.hosting@msging.net/#msging-application-router-hosting-business-fpxw9",
"#messageKind": "Response",
"$elapsedTimeToStorage": "00:00:00.0177948"
}
},
{
"id": "75a60aa6-fdb0-461b-bd34-2e2b9acc67c9",
"direction": "sent",
"type": "text/plain",
"content": "Atendimento encerrado. A partir de agora, você está conversando com a assistente virtual.",
"date": "2023-04-17T21:07:52.298Z",
"status": "consumed",
"metadata": {
"#stateName": "Nota de Atendimento",
"#stateId": "75876088-7da7-40f5-b33b-1092213fcfa8",
"#messageId": "64c81e81-8be8-4de1-b48d-81d78d3d22ca",
"#previousStateId": "desk:657fe4c2-1c24-4561-971e-afafce6e7787",
"#previousStateName": "Atendimento humano",
"uber-trace-id": "7b6dfc3740e8db7f%3Ac53a9ca50a080921%3A53c30327942a177e%3A1",
"#uniqueId": "18e9223e-fe32-4755-8419-7dc6aa30478c",
"date_created": "1681765672257",
"#date_processed": "1681765672282",
"#tunnel.owner": "santamaria1@msging.net",
"#tunnel.originator": "5549998168640@wa.gw.msging.net",
"#tunnel.originalFrom": "menuprincipal7@msging.net/msging-application-builder-hosting-business-6xmml",
"#tunnel.originalTo": "40249a40-926a-42a6-b107-264aa11236f9@tunnel.msging.net",
"$originator": "santamaria1@msging.net",
"$claims": "Node=santamaria1@msging.net/msging-application-router-hosting-business-fpxw9;Identity=santamaria1@msging.net;DomainRole=Member;AuthenticationScheme=Transport",
"$internalId": "18e9223e-fe32-4755-8419-7dc6aa30478c",
"$originatorSessionRemoteNode": "business.master.hosting@msging.net/#msging-application-router-hosting-business-fpxw9",
"#messageKind": "Response",
"$elapsedTimeToStorage": "00:00:00.0213564"
}
},
{
"id": "fwd:fwd:77b4b13a-e138-4ac4-865c-e9b4f7799178",
"direction": "sent",
"type": "text/plain",
"content": "Passando aqui para te avisar que seu ticket foi resolvido e está sendo fechado. Espero que esteja tudo resolvido agora! Qualquer coisa, é só mandar uma mensagem novamente. Obrigado pela paciência e um abraço! ✅",
"date": "2023-04-17T21:07:44.496Z",
"status": "consumed",
"metadata": {
"#messageEmitter": "Human",
"uber-trace-id": "3aa7bd07be9c2d53%3Ac531c49736c967c0%3A641acdbd97579ee5%3A1",
"#uniqueId": "bd14e57d-0fb6-4985-8cd4-0dea069608cd",
"date_created": "1681765664341",
"#date_processed": "1681765664412",
"#tunnel.owner": "santamaria1@msging.net",
"#tunnel.originator": "5549998168640@wa.gw.msging.net",
"#tunnel.originalFrom": "menuprincipal7@msging.net/msging-application-builder-hosting-business-6xmml",
"#tunnel.originalTo": "40249a40-926a-42a6-b107-264aa11236f9@tunnel.msging.net",
"$originator": "santamaria1@msging.net",
"$claims": "Node=santamaria1@msging.net/msging-application-router-hosting-business-fpxw9;Identity=santamaria1@msging.net;DomainRole=Member;AuthenticationScheme=Transport",
"$internalId": "bd14e57d-0fb6-4985-8cd4-0dea069608cd",
"$originatorSessionRemoteNode": "business.master.hosting@msging.net/#msging-application-router-hosting-business-fpxw9",
"#messageKind": "Response",
"$elapsedTimeToStorage": "00:00:00.0896617"
}
},
{
"id": "wamid.HBgMNTU0OTk4MTY4NjQwFQIAEhggQTM4NTQ3NjMwRkFENjE3NTQwMTZEQTAyRUVGMTU2NDMA",
"direction": "received",
"type": "text/plain",
"content": "Só obrigada",
"date": "2023-04-17T21:07:25.448Z",
"status": "dispatched",
"metadata": {
"#wa.timestamp": "1681765644",
"uber-trace-id": "97a72a8ca3130da9%3A97a72a8ca3130da9%3A0%3A1",
"$internalId": "ca9c82cd-1892-4bef-8d7f-5272effbd492",
"$originatorSessionRemoteNode": "postmaster@wa.gw.msging.net/#msging-gateway-whatsapp-vtpr6",
"#uniqueId": "ca9c82cd-1892-4bef-8d7f-5272effbd492",
"date_created": "1681765645433",
"#date_processed": "1681765645433",
"$elapsedTimeToStorage": "00:00:00.0236673"
}
},
{
"id": "fwd:fwd:5f1c6247-8568-4674-b1cb-2bb767d2c030",
"direction": "sent",
"type": "text/plain",
"content": "algo a mais em que posso lhe ajudar marcia?",
"date": "2023-04-17T21:06:24.771Z",
"status": "consumed",
"metadata": {
"#messageEmitter": "Human",
"uber-trace-id": "574c7982dc9767f6%3A916bbe4421d9f4e4%3Acc4abad61a5adea1%3A1",
"#uniqueId": "fd6652cc-a668-4105-9c35-6636818a99ba",
"date_created": "1681765584723",
"#date_processed": "1681765584758",
"#tunnel.owner": "santamaria1@msging.net",
"#tunnel.originator": "5549998168640@wa.gw.msging.net",
"#tunnel.originalFrom": "menuprincipal7@msging.net/msging-application-builder-hosting-business-6xmml",
"#tunnel.originalTo": "40249a40-926a-42a6-b107-264aa11236f9@tunnel.msging.net",
"$originator": "santamaria1@msging.net",
"$claims": "Node=santamaria1@msging.net/msging-application-router-hosting-business-fpxw9;Identity=santamaria1@msging.net;DomainRole=Member;AuthenticationScheme=Transport",
"$internalId": "fd6652cc-a668-4105-9c35-6636818a99ba",
"$originatorSessionRemoteNode": "business.master.hosting@msging.net/#msging-application-router-hosting-business-fpxw9",
"#messageKind": "Response",
"$elapsedTimeToStorage": "00:00:00.0187448"
}
},
{
"id": "fwd:fwd:e961156c-e0ea-410c-bad1-c0a766660f03",
"direction": "sent",
"type": "text/plain",
"content": "segue boleto",
"date": "2023-04-17T21:01:46.398Z",
"status": "consumed",
"metadata": {
"#messageEmitter": "Human",
"uber-trace-id": "ffe50d6d7575922%3Ab375f7f7330e9553%3Ac5ba1026af822ea0%3A1",
"#uniqueId": "66820e84-1ba9-4586-8d60-3fbe1c554fb7",
"date_created": "1681765306332",
"#date_processed": "1681765306370",
"#tunnel.owner": "santamaria1@msging.net",
"#tunnel.originator": "5549998168640@wa.gw.msging.net",
"#tunnel.originalFrom": "menuprincipal7@msging.net/msging-application-builder-hosting-business-6xmml",
"#tunnel.originalTo": "40249a40-926a-42a6-b107-264aa11236f9@tunnel.msging.net",
"$originator": "santamaria1@msging.net",
"$claims": "Node=santamaria1@msging.net/msging-application-router-hosting-business-fpxw9;Identity=santamaria1@msging.net;DomainRole=Member;AuthenticationScheme=Transport",
"$internalId": "66820e84-1ba9-4586-8d60-3fbe1c554fb7",
"$originatorSessionRemoteNode": "business.master.hosting@msging.net/#msging-application-router-hosting-business-fpxw9",
"#messageKind": "Response",
"$elapsedTimeToStorage": "00:00:00.0340134"
}
},
{
"id": "fwd:fwd:c88fdcbf-70a5-498a-b659-c70c9b469a71",
"direction": "sent",
"type": "application/vnd.lime.media-link+json",
"content": {
"type": "application/pdf",
"size": 256293,
"uri": "https://blipmediastore.blob.core.windows.net/secure-medias/Media_04a4d107-1f34-4dcd-bf9a-d4e9053521bcsala 2 stemp.pdf?sv=2019-07-07&st=2023-04-17T21%3A42%3A17Z&se=2023-04-17T22%3A12%3A17Z&sr=b&sp=r&sig=vGuZmSpA%2FAcf9FbxCm0X37n94URHZpjBRsA2XzQEB%2FM%3D&secure=true",
"previewUri": "https://blipmediastore.blob.core.windows.net/secure-medias/Media_04a4d107-1f34-4dcd-bf9a-d4e9053521bcsala 2 stemp.pdf?sv=2019-07-07&st=2023-04-17T21%3A42%3A17Z&se=2023-04-17T22%3A12%3A17Z&sr=b&sp=r&sig=vGuZmSpA%2FAcf9FbxCm0X37n94URHZpjBRsA2XzQEB%2FM%3D&secure=true",
"previewType": "application/pdf",
"title": "sala 2 stemp.pdf",
"text": ""
},
"date": "2023-04-17T21:01:43.498Z",
"status": "consumed",
"metadata": {
"#messageEmitter": "Human",
"uber-trace-id": "f8a867a4d3f0e1b%3A1ea65f7f0432a5f9%3A46e4991a185c3936%3A1",
"#uniqueId": "4ab139cb-5cc1-4b91-a2a6-c17beef3953f",
"date_created": "1681765303445",
"#date_processed": "1681765303484",
"#tunnel.owner": "santamaria1@msging.net",
"#tunnel.originator": "5549998168640@wa.gw.msging.net",
"#tunnel.originalFrom": "menuprincipal7@msging.net/msging-application-builder-hosting-business-6xmml",
"#tunnel.originalTo": "40249a40-926a-42a6-b107-264aa11236f9@tunnel.msging.net",
"$originator": "santamaria1@msging.net",
"$claims": "Node=santamaria1@msging.net/msging-application-router-hosting-business-fpxw9;Identity=santamaria1@msging.net;DomainRole=Member;AuthenticationScheme=Transport",
"$internalId": "4ab139cb-5cc1-4b91-a2a6-c17beef3953f",
"$originatorSessionRemoteNode": "business.master.hosting@msging.net/#msging-application-router-hosting-business-fpxw9",
"#messageKind": "Response",
"$elapsedTimeToStorage": "00:00:00.0224105"
}
},
{
"id": "fwd:fwd:b959de31-594b-4e0c-8faa-42368be733eb",
"direction": "sent",
"type": "text/plain",
"content": "Olá! Tudo bem? Meu nome é Alessandra Burtet e darei continuidade ao seu atendimento.\nAlertamos que em 50 minutos sem resposta, iremos finalizar o ticket, mas não se preocupe! Caso precise falar novamente conosco, é só enviar uma mensagem que seu atendimento será reaberto! 😀",
"date": "2023-04-17T21:01:35.281Z",
"status": "consumed",
"metadata": {
"#messageEmitter": "Human",
"uber-trace-id": "3c0144c678427d49%3A6c3c8573b90464f7%3Adfb8de32ea3753fc%3A1",
"#uniqueId": "34aa7b84-30db-4dac-8254-dad9df4062f9",
"date_created": "1681765295217",
"#date_processed": "1681765295260",
"#tunnel.owner": "santamaria1@msging.net",
"#tunnel.originator": "5549998168640@wa.gw.msging.net",
"#tunnel.originalFrom": "menuprincipal7@msging.net/msging-application-builder-hosting-business-6xmml",
"#tunnel.originalTo": "40249a40-926a-42a6-b107-264aa11236f9@tunnel.msging.net",
"$originator": "santamaria1@msging.net",
"$claims": "Node=santamaria1@msging.net/msging-application-router-hosting-business-fpxw9;Identity=santamaria1@msging.net;DomainRole=Member;AuthenticationScheme=Transport",
"$internalId": "34aa7b84-30db-4dac-8254-dad9df4062f9",
"$originatorSessionRemoteNode": "business.master.hosting@msging.net/#msging-application-router-hosting-business-fpxw9",
"#messageKind": "Response",
"$elapsedTimeToStorage": "00:00:00.0311131"
}
},
{
"id": "32d0070f-a497-4d39-af57-018791033827",
"direction": "received",
"type": "application/vnd.iris.ticket+json",
"content": {
"id": "32d0070f-a497-4d39-af57-018791033827",
"sequentialId": 21543,
"ownerIdentity": "menuprincipal7@msging.net",
"customerIdentity": "40249a40-926a-42a6-b107-264aa11236f9@tunnel.msging.net",
"customerDomain": "tunnel.msging.net",
"agentIdentity": "financeirocondominios%40santamaria.com.br@blip.ai",
"provider": "Lime",
"status": "Waiting",
"storageDate": "2023-04-17T20:58:40.039Z",
"externalId": "32d0070f-a497-4d39-af57-018791033827",
"rating": 0,
"team": "DIRECT_TRANSFER",
"unreadMessages": 0,
"closed": false,
"parentSequentialId": 21542,
"priority": 1
},
"date": "2023-04-17T20:58:40.177Z"
},
{
"id": "wamid.HBgMNTU0OTk4MTY4NjQwFQIAEhggRUM4RDQ3MUUyMzYzQzRGM0IwNUFBRTg0QkRBRTVCNDIA",
"direction": "received",
"type": "text/plain",
"content": "Ed. Stemp, sala 02",
"date": "2023-04-17T20:57:39.844Z",
"status": "dispatched",
"metadata": {
"#wa.timestamp": "1681765058",
"uber-trace-id": "739fb06202d0380c%3A739fb06202d0380c%3A0%3A1",
"$internalId": "c17e6ac6-5ae1-4bbe-8626-d3bdc864496e",
"$originatorSessionRemoteNode": "postmaster@wa.gw.msging.net/#msging-gateway-whatsapp-25fvd",
"#uniqueId": "c17e6ac6-5ae1-4bbe-8626-d3bdc864496e",
"date_created": "1681765059829",
"#date_processed": "1681765059829",
"$elapsedTimeToStorage": "00:00:00.0219470"
}
},
{
"id": "fwd:fwd:746033f9-a43a-4a8f-98dc-bd6edc7a056a",
"direction": "sent",
"type": "text/plain",
"content": "Boa tarde, no que posso ajudar?",
"date": "2023-04-17T20:57:28.981Z",
"status": "consumed",
"metadata": {
"#messageEmitter": "Human",
"uber-trace-id": "1b072ae41552bfce%3A62297c4b9f4ff38f%3Ad50aaecc99014686%3A1",
"#uniqueId": "062f92e1-5e3b-46c3-9b1f-63091d6da886",
"date_created": "1681765048919",
"#date_processed": "1681765048970",
"#tunnel.owner": "santamaria1@msging.net",
"#tunnel.originator": "5549998168640@wa.gw.msging.net",
"#tunnel.originalFrom": "menuprincipal7@msging.net/msging-application-builder-hosting-business-thtp5",
"#tunnel.originalTo": "40249a40-926a-42a6-b107-264aa11236f9@tunnel.msging.net",
"$originator": "santamaria1@msging.net",
"$claims": "Node=santamaria1@msging.net/msging-application-router-hosting-business-j6f65;Identity=santamaria1@msging.net;DomainRole=Member;AuthenticationScheme=Transport",
"$internalId": "062f92e1-5e3b-46c3-9b1f-63091d6da886",
"$originatorSessionRemoteNode": "business.master.hosting@msging.net/#msging-application-router-hosting-business-j6f65",
"#messageKind": "Response",
"$elapsedTimeToStorage": "00:00:00.0162552"
}
},
{
"id": "wamid.HBgMNTU0OTk4MTY4NjQwFQIAEhggM0MwOTEyQTgzMkE3RTlERDcwMDdDOEU2MTFBREY0NUQA",
"direction": "received",
"type": "text/plain",
"content": "Preciso da segunda vía do boleto do condomínio",
"date": "2023-04-17T20:57:28.346Z",
"status": "dispatched",
"metadata": {
"#wa.timestamp": "1681765046",
"uber-trace-id": "1bd954814ce1595a%3A1bd954814ce1595a%3A0%3A1",
"$internalId": "442114fb-a70d-4f04-9d24-024de360f937",
"$originatorSessionRemoteNode": "postmaster@wa.gw.msging.net/#msging-gateway-whatsapp-pks6q",
"#uniqueId": "442114fb-a70d-4f04-9d24-024de360f937",
"date_created": "1681765048330",
"#date_processed": "1681765048330",
"$elapsedTimeToStorage": "00:00:00.0231995"
}
},
{
"id": "wamid.HBgMNTU0OTk4MTY4NjQwFQIAEhggNzYwNkVFN0MzOTU1NUFCMDUxOTJGQkIxQzQ2RjMxNTgA",
"direction": "received",
"type": "text/plain",
"content": "Ok",
"date": "2023-04-17T20:57:13.140Z",
"status": "dispatched",
"metadata": {
"#wa.timestamp": "1681765032",
"uber-trace-id": "94ce779fa045826a%3A94ce779fa045826a%3A0%3A1",
"$internalId": "a9c8355d-4559-49a3-bb1a-d1af700318b3",
"$originatorSessionRemoteNode": "postmaster@wa.gw.msging.net/#msging-gateway-whatsapp-2lf96",
"#uniqueId": "a9c8355d-4559-49a3-bb1a-d1af700318b3",
"date_created": "1681765033125",
"#date_processed": "1681765033125",
"$elapsedTimeToStorage": "00:00:00.0234212"
}
},
{
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"content": "Olá! Tudo bem? Meu nome é Thays Lilian da Silva e darei continuidade ao seu atendimento.\nAlertamos que em 50 minutos sem resposta, iremos finalizar o ticket, mas não se preocupe! Caso precise falar novamente conosco, é só enviar uma mensagem que seu atendimento será reaberto! 😀",
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