"Create a media item" module giving error

Features
1

Hi there,

I have a scenario that I’ve been using for some time without any problems. No changes have been made to it.

This morning when I went to run it, when it comes to the Wordpress Create a Media Item module, it gives this error:

“this.imtInternalError.toJSON is not a function”
Origin: Make

No idea what it means or what the problem is. Nothing is different from today and yesterday when it worked fine. I even created a new scenario with just this module, fed it a different image, and it gives the same error. The “create a post” module works, so it’s not my connection to Wordpress that’s the issue.

Is this a problem with Make, or is it something to do with me specifically?

Any help is appreciated!

2

Like you, I haven’t made any changes to my scenario, and the “Create a Post” module still works without any problems.

It’s really puzzling, and I’m wondering if it’s an issue with Make itself rather than something on my end.

Hoping someone can shed light on this!

3

Hello everyone @here, thank you for raising this in the community.

The issue should be resolved so all should be up and running now. Could you please test on your end and see if everything is working as expected?

If you’re still experiencing this issue, please open a support ticket with our Care Team, who will help you further investigate this.

Thank you very much for your cooperation and understanding :pray:

4

Hello everyone @here

It seems the issue has unfortunately returned. We’ve reported this to our dev team, and they’ll be looking into it as soon as possible. We’re truly sorry for any disruptions and inconvenience this is causing.

I’ll update you in this thread as soon as there’s any news to share. If you’d prefer to receive updates directly in your inbox, please open a support ticket with our Care Team, and they’ll do the same.

Thank you very much for your patience and understanding. :pray:

1 Like
5

What actually is the issue here? Which module is causing the problem?

6

Hello everyone @here

I wanted to step in and let you know that the issue causing the this.imtInternalError.toJSON is not a function! error has been resolved, and everything should now be working as expected. Feel free to test on your end to see if all is up and running for you.

If you’re still facing any issues, please open a support ticket with our Care Team who will help you further investigate.

Once again, we apologize for any inconvenience this has caused.
Thank you very much for your patience, understanding, and cooperation. :pray:

1 Like