Detecting Telegram button clicks in Make, but the “Watch Callback Query” module doesn’t show up despite all attempts

Hello everyone,

I’m working on a Telegram bot connected to Make.com, and I’ve run into a blocking issue. Here’s what I’m trying to do:

:brain: Context:
I’ve set up a weekly automated follow-up system for my clients. In Scenario 2 (Make), the bot sends messages with inline buttons YES / NO.
• If the client clicks YES, I want to receive an alert so I can manually follow up via WhatsApp.
• If they click NO, I just want a Google Sheet update (no alert).

:cross_mark: Problem:
I do not have access to the “Watch Callback Query” module in Make. It doesn’t show up, even after removing and reconnecting the Telegram module.
:backhand_index_pointing_right: As a result, I can’t detect inline button clicks at all.
The “Watch Updates” module captures the general message, but not the button click, so my router can’t filter based on YES or NO.

:white_check_mark: What I’m looking for:
1. A workaround or alternative module to detect Telegram inline button clicks without “Watch Callback Query.”
2. A reliable way to ensure that:
• The scenario triggers only once per button click (not multiple times),
• I get only one alert per YES, even if the user clicks several times.

Thank you so much if anyone has a solution or has faced this before :folded_hands:

Welcome to the Make community!

You need to filter by

For more information, see Button callback_query Data Not Passing from Telegram Watch Updates Module - #4 by samliew

Hope this helps! Let me know if there are any further questions or issues. P.S.: investing some effort into the tutorials in the Make Academy will save you lots of time and frustration using Make!

@samliew