I’m having some challenge with finalizing my email automation. Hope someone can help.
The Goal:
This scenario is an email automation that sends a response based on the lead’s input.
I have a scenario where the trigger monitors new emails and funnels them accordingly. The goal is for the scenario to recognize whether a response has been sent in the inbox on a given day. This is then compared with a matching email and whether this person has already received an initial email.
If a response has been received, it should be checked to determine what the response is and whether the person has chosen Option 1, Option 2, or Option 3.
If no response is received and it has been two days since the first email was sent, a follow-up email should be triggered.
The Issue:
Is that a response currently appears twice. It seems that the first search row module duplicates the output. Two operations are being executed, each with two bundles.
Is it possible to get unique bundles? The problem then escalates further because the ChatGPT module processes a duplicate response.