Finalizing a Stripe invoice with Make marks it as paid

[ScottWorld]

Hi there,

I have a very simple Make automation that creates an invoice in Stripe.

Please see screenshot below.

However, when Make gets to the “Finalize a Draft Invoice” module, Make automatically marks the invoice as “paid” in Stripe.

What I was expecting is that Make would leave my invoice “open” so that my customer can pay the invoice.

Also, because it is marked as “paid” (instead of “open”), Stripe never emails the customer the invoice at all, so nobody gets alerted.

Does anybody know how to workaround this issue?

Thank you!
Scott

[samliew]

Welcome to the Make community!

For technical issues or bugs like this, directly contacting support can often lead to a faster resolution. They have access to your specific account details, scenario and scenario logs, server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to. Additionally, sharing sensitive information about your account or scenario might not be suitable for an open forum discussion.

You can open a new ticket here, or if you are unable to login for some reason, you can create another new free account to access the ticketing system (which is only available to logged-in users). Alternatively, you should be able to send an email to helpdesk@make.com and support@make.com and it should create a ticket. After submitting a new ticket, you will receive an automatic confirmation email with the subject “Ticket Created” in the subject. If you do not receive this, try sending the ticket again.

If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems.

Hope this helps! Let me know if there are any further questions or issues.

— @samliew

P.S.: Investing some effort into the Make Academy will save you lots of time and frustration using Make.