Go High Level Search Contact Returns Error

Questions
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1

Screenshot 2025-08-21 at 11.10.42 AM
Screenshot 2025-08-21 at 11.10.42 AM1118×1460 219 KB

So I have a webhook that brings in a phone number but when it searches it up on go high level it gives this error. The weird thing is that It was working flawlessly before and it works on all my other clients accounts. It’s connected to the right sub account as well. Any thoughts?

3

Hi @Amaan_Chowdhury Welcome to the community!

Have you tried the same with email as search parameter? And check if you receive the same error or not?

4

Getting the same error today too and wasnt getting it yesterday. Thinking something changed on either Make.com or GHL’s end…

5

Just got the following response from Make’s support:

We confirm our dev team is aware of the issue and is working on the fix.

We will get back to you once they provide any feedback.

In the meantime, you can use the “Make an API Call” module and make an API request to the endpoint which is throwing the error as a temporary workaround.

Apologies for the inconvenience.

6

Hello everyone @here.

Thank you for raising this in the community and for keeping us updated with the information you received from the Customer Care team.

I just wanted to let you know that our dev team has applied a fix, and everything should now be up and running again. Feel free to test on your end and let us know if you’re still experiencing any issues.

We’re very sorry for the trouble and disruption this may have caused :folded_hands: