Graph API question

Beginner Questions
1

:thinking: What is the problem?

[400] Details: Unsupported get request. Object with ID ‘Traffic Team Leader’ does not exist, cannot be loaded due to missing permissions, or does not support this operation. Please read the Graph API documentation at https://developers.facebook.com/docs/graph-api (100, GraphMethodException).

What is the problem and how to solve it?

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Facebook API error 400 (100, GraphMethodException)
2

Hello @shwx7gxf6q,

Welcome to the Community!

Could you please add more details?

What operation would you like to perform?
Using what modules?

Right now we have only general info which means that Meta is trying to perform a GET request on an object that cannot be resolved.

In your case, the “ID” being used is Traffic Team Leader, which almost certainly is not a real Graph object ID- it looks like a name or label.

Most Graph API endpoints require an actual object ID (e.g., Page ID, Ad Account ID, Lead Form ID, User ID).

What to check:

  1. Check mapping- what value are you using in the ID field? Is its value the correct ID?

  2. Replace it with the actual ID of the object if mapping is incorrect.
    You can also make a test request providing the correct ID without any mapping.

  3. Lastly - verify permissions - do this if you are 100% sure your ID used in the Graph request is valid.

    • the user/app has the right access
    • the app/token has the required scopes for that endpoint.
1 Like
3

Hi @shwx7gxf6q ,

To assist you more effectively, could you please provide detailed information about where this error is occurring, which module it is related to, and a brief overview of the scenario or workflow you are working on?
Having these details will allow us to analyze the issue thoroughly and troubleshoot it more efficiently.

Best regards,
Msquare Automation
Platinum Partner of Make
@Msquare_Automation