Help: Send ChatGPT Command → Make → Scrape Website → Push Data to Zoho CRM (Accounts + Contacts)

Questions
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Hello everyone,

I need some help refining an integration flow between ChatGPT, Make, and Zoho CRM.

Goal:

  • I want to be able to trigger a command in ChatGPT that will tell Make to scrape information from a website.

  • The scraped data should then be sent to Zoho CRM, creating:

    • An Account (in my “Referenceurs” list, API module = Accounts).

    • Related Contacts (employees of that company, API module = Contacts).

Current status:

  • My scenario is already created in Make (see screenshot).

  • If I manually send a JSON request via Postman, everything works correctly — the account and contacts are created in Zoho CRM.

  • What I would like is to simplify this by triggering the process directly from a ChatGPT command instead of having to use Postman every time.

Question:
How can I structure the ChatGPT → Make integration so that:

  1. A command sent from ChatGPT generates the JSON payload automatically.

  2. Make receives it, performs the website scrape, and passes the cleaned data to Zoho CRM.

If anyone has experience with bridging ChatGPT commands with Make scenarios (HTTP module / webhook / OpenAI integration, etc.), I’d love your advice or even a sample configuration.

Thanks a lot in advance!

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Hi @Xavier_Pigeon and welcome to the Make Community!

I’ve done this before with a custom GPT. I don’t know if you can do it directly in ChatGPT. To do that, you would need to create a connection, but I don’t see a way to make a connection directly with Make. There may be other ways.

That said, in a custom GPT, you can add an action, and the action can be anything that you want. You need a plus plan to do this.These are the things you need to know:

  • You need to provide a structure for your make call that fits an OpenAPI schema. OpenAI has a GPT that helps you with that, and it’s called ActionsGPT.
  • You can specify the endpoint of what you want and Actions GPT will generate one for you. Depending on what information you need to send to the Make Webhook, you can give all of that to Actions GPT and ask it to create an OpenAPI spec for it.
  • I don’t know if it’s changed recently, but every time you will send an action to JadGPT, it will ask you to confirm. So you can’t just launch it and expect it to work. You’ll launch the action, and JadGPT will ask you for a confirmation. And when you’ve given the confirmation, it will call make for you.

One of the GPTs I made was to help someone gather information on a site and have the data sent to make it create a Google Docs with the initial documentation that the person was doing on-site.Then, when they got home, they could modify the report, but part of the work was done already.

As long as you know the structure of the incoming data for your web hook, you should be able to create the appropriate spec that will allow ChatGPT to call directly.

If you have more questions, go ahead and ask.

L