I have a contact ID, contact email address, etc. I’m just looking for an API endpoint to pull emails for that contact only. The email should include the subject, direction, body, etc.
Use case:
We send an email to a customer, they reply, and the conversation continues. Now, we want to count customer replies (received emails).
Have you looked at the Hubspot API to see if such an end point actually exists?
Hello Alex. I couldn’t find one, so I might have missed it. I wanted to ask here to be sure, or maybe someone can suggest an alternative approach.
Hi @codegeek,
I believe you can use the CRM > Engagements API to retrieve communications (also per email) from a CRM object: Engagements | Email
Cheers,
Henk