How can I download call recordings from ring central and add it to my drive?
I keep getting errors.
Welcome to the Make community!
For assistance with your scenario, please provide the following:
1. Screenshots of module fields and filters, and any error messages
Please share screenshots of relevant error messages, module fields, and filters in question? It would really help other community members to see what you’re looking at.
You can upload images here using the Upload icon in the text editor:
2. Scenario blueprint
Please export the scenario blueprint file to allow others to view the mapped variables in the module fields. At the bottom of the scenario editor, you can click on the three dots to find the Export Blueprint menu item.
3. And most importantly, Input/Output bundles
Please provide the output bundles of the modules by running the scenario (or get from the scenario History tab), then click the white speech bubble on the top-right of each module and select “Download input/output bundles”.
A.
Save each bundle contents in your text editor as a bundle.txt file, and upload it here into this discussion thread.
B.
If you are unable to upload files on this forum, alternatively you can paste the formatted bundles in this manner:
Here are two ways to format text so that it won’t be changed by the forum:
A. Type code block manually
Add three backticks ``` before and after the content/bundle, like this:
```
content goes here
```
B. Highlight and click the format button in the editor
Providing the input/output bundles will allow others to replicate what is going on in the scenario even if they do not use the external service.
Following these steps will allow others to assist you here. Thanks!
— @samliew
The data size is zero but there are recordings when i searched on ring central.
blueprint (1).json (18.2 KB)
You need to find a previous scenario run that contains data, or rerun from an older point.
Polling Triggers & Empty “Check Runs”
This is because the module is a POLLING trigger, and not an INSTANT (Webhook) trigger.
If you don’t see any operations after the trigger module, it means there are no new responses (empty output bundle) when the scenario ran to check for new items. This is called a “Check run”.
There are two main types of triggers, Polling (scheduled), and Instant (webhooks). Polling triggers can only run on a schedule. Instant triggers can be run as soon as data is received by the webhook.
- Polling means Make checks external service for changes (pull changes to Make).
- Webhook (instant) triggers means external service calls Make when there are new changes (push changes to Make).
The module you are using does not push changes — it’s basically a API request that Make has to occasionally “call” to fetch the latest changes/items.
To find out more on the different types of Trigger modules, see refer to Types of Modules and Webhooks sections of the Make Help Centre.
If you want to re-run your scenario on older data,
Polling Triggers: Epoch Panel & Selecting Older Data
Go to the Epoch Panel, by right-clicking on the trigger module (polling triggers only), and select “Choose where to start” from the list of options in the context menu.
If you select “From now on”, the next time the scenario runs it will only return new data (or nothing if there is no new data).
You can also select other old data to re-run your scenario with next using the “Choose manually” option. This will then show you a list of previous historical items you can select to process the next time the scenario is triggered.
For more information, see
Hope this helps! Let me know if there are any further questions or issues.
— @samliew
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