Integrating a Google Sheet Product Catalog with OpenAI for Customer Service Automation

Questions & Answers
, , ,
1

Hello,

I am looking to automate our email customer service and would like to integrate a dynamic product catalog into the process. Our catalog is frequently updated and hosted on a Google Sheet. Is it possible to directly connect this to OpenAI, thereby allowing the model to use it as an additional database for responding to specific inquiries?

Thank you for any help or guidance you can provide on this matter.

2

No, but you can download the file contents and append it into the prompt.

2 Likes
3

So, there’s no way to connect a Google Sheets database to OpenAI via Make?

4

Interesting question; I wonder if you could do what you are looking for using an OpenAI Assistant, Assistants overview - OpenAI API

2 Likes
5

@rthidden yes, but the issue is that the contents of the spreadsheet changes.