I would like to create a scenario where Make.com pulls information from Interact, our employee intranet, and creates a daily email to be sent out to an all staff alias.
What is the problem & what have you tried?
On my original Google search, it sounds like Make might work ‘some’ with this Interact, but mostly works with the other Interact that is used for Q&A. Has anyone done this before AND have a template that I can try?
Unfortunately, the current version of the Interact integration within Make, created by Msquare_Automation (an official Make Partner), is woefully incomplete, and only has a single module that cannot even fetch data from the Interact API.
This app does not even have a “Make an API Call” (universal) module, which contravenes the best practices stated in the Make Custom Apps Documentation, which says:
Each app should have a universal module. This module allows users to use API endpoints that are not supported, using their connection created to the app.
— Source: Best practices > Module Types
In short, this app should not even have been approved and published!
Therefore, here are your options:
A. Do-It-Yourself
If the endpoint that you want to call exists in Interact API reference, you can call the endpoint in Make using the HTTP “Make a request” module. This app does not have a “Make an API Call” (universal) module, so using the generic HTTP module is the only way, which means that you’ll also have to set up a connection in the HTTP module if authentication is required.
If you need assistance in setting up the app’s universal module, or the HTTP module, please provide additional information and screenshots—how you are setting the connection up in the HTTP module, a link to Interact API reference/documentation, and what errors you are encountering in your scenario.
You should also complete the API calls with HTTP modules course in the Make Academy on how to connect and use APIs from external services using the HTTP “Make a request” module.
B. Request / Suggest an Official App (Integration)
You can also suggest for a universal module and modules to support each endpoint to be made in the Idea Exchange. However, do search for similar requests (and also upvote them) just in case it has already been suggested before, to avoid duplicates which may hinder the process.
C. Hire Community Experts
You can use the Hire a Pro > Hire Help category to request for 1-to-1 assistance to help you get the issue resolved, especially if it is urgent or if your automation contains sensitive information that you can’t share here.
It is important to post your request in the Hire a Pro > Hire Help category, as forum members are not allowed to advertise services in other categories. Posting in the Hire a Pro > Hire Help will also expedite your request as other members can assist you over other forms of communication, like video conferencing/emails, and provide detailed, tailored advice to your specific scenario.
D. Engage a Make Partner
You can also browse the Make Partner Directory to find an official Make partner in your area to develop a private custom app and/or work on your automation.
If you do not know which is a suitable partner to contact, you can provide details on the “Match Me” / Find a Partner page, and Make will identify suitable partner(s) for you.
— @samliew P.S.: investing some effort into the tutorials in the Make Academy will save you lots of time and frustration using Make!
What is your goal?
What is the problem & what have you tried?
