The quotes surrounding this are smart quotes (“ ”), you need to change them to normal double quotes like this: (").
Also, when pasting JSON into the “Parse JSON” module’s JSON field, you need to do a “text-only” paste, using the keyboard shortcut in Windows CTRLSHIFTV
You shouldn’t have to, unless Zoho is returning invalid JSON.
Could you please share screenshots of the module fields and filters in question? It would really help other community members to see what you’re looking at.
You can also export the scenario blueprint file to allow others to replicate the issue. At the bottom of the scenario editor, you can click on the three dots to find the Export Blueprint menu item.
If possible, could you also please provide the input/output bundles of the modules by running the scenario, then clicking the bubble on the top-right of each module, taking screenshots of, and copying the contents into this discussion thread:
This will allow others to better assist you. Thanks!