Kartra Memberspot Connection

Hello there,

i desperately need help with an automation. I did the exact same automation 3 times, always struggeld with the same problem, always solved the problem accidently and still don’t know how…

It’s actually simple. A customer buys a product in kartra. After that they get access to the prodct (it’s an online course) in memberspot.

So

  1. I buy the product
  2. For that I fill out the form with my name, email adress, bank account etc. …
  3. I can see in the scenario history, that it worked
  4. But I still can’t find and use my personal data, I gave before, to fill out the form

I always had the same problem. After 7-8 times buying the product, out of nowhere I could find the fields “email”, “name”, … in general functions

Oh and Google Sheets, is actually not a part of the automation, but I used it, to analyze where the problem ist.

1 Like

Hi @Simon_Wolf

Please follow the below steps to solve your issue:

  1. Turn Off the scenario
  2. Send a test event to webhook
  3. Right click on the first module and select “Run this module only”

Once run, you will be able to see the variables for mapping in the subsequent modules.

Regards,
Msquare Automation - Gold Partner of Make

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