Kartra Memberspot Connection

Hello there,

i desperately need help with an automation. I did the exact same automation 3 times, always struggeld with the same problem, always solved the problem accidently and still don’t know how…

It’s actually simple. A customer buys a product in kartra. After that they get access to the prodct (it’s an online course) in memberspot.

So

  1. I buy the product
  2. For that I fill out the form with my name, email adress, bank account etc. …
  3. I can see in the scenario history, that it worked
  4. But I still can’t find and use my personal data, I gave before, to fill out the form

I always had the same problem. After 7-8 times buying the product, out of nowhere I could find the fields “email”, “name”, … in general functions

Oh and Google Sheets, is actually not a part of the automation, but I used it, to analyze where the problem ist.