Make Academy course progress not saving

What are you trying to achieve?

I have been taking the academy courses, but the system loses the record of my progress every time I re-enter the system. What should I do to solve this problem?

Welcome to the Make community!

For technical issues or bugs like this, directly contacting support can often lead to a faster resolution. They have access to your specific account details, scenario and scenario logs, server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to. Additionally, sharing sensitive information about your account or scenario might not be suitable for an open forum discussion.

You can open a new ticket here, or if you are unable to login for some reason, you can create another new free account to access the ticketing system (which is only available to logged-in users). After submitting a new ticket, you will receive an automatic confirmation email with the subject “Ticket Created” in the subject. If you do not receive this, try sending the ticket again.

If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems.

@samliew

P.S.: Investing some effort into the Make Academy will save you lots of time and frustration using Make.

Hello @jcervotrader_CERVO, welcome to the Make Community and thanks for raising this here.

We’ve notified the Make Academy team about the issues you’re facing. They will look into this as soon as possible and we’ll update you on any news they’ll share.

Thanks for your patience and understanding. :pray: