Make automations

Questions
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1

Hey everyone :waving_hand:

I’m currently learning Make + AI automations and building small real-world systems for local businesses.

I created a demo automation for a beauty salon that handles:

  • customer inquiry forms

  • automatic lead collection

  • notifications

  • client management flow

I attached a short demo video below.

I’d really appreciate honest feedback from more experienced users:

  • Does this look professional enough?

  • Does this kind of service make sense commercially?

  • What would you improve first?

  • What looks amateurish or unnecessary?

I’m trying to move from learning/tutorials into building actual automation services for businesses, so any advice is welcome :raising_hands:

3

Hey there,

as a start, make sure the phone number and email in that video are not actual in use number and email, cause you just leaked them.

Then- replace your watch module with a google app script that calls a Make webhook, this way you will have an instant trigger instead of a polling one wasting operations constantly rerunning and not fining anything.

4

Hi @Przemyslaw1,

Really solid build for someone transitioning from tutorials to real-world projects! The core flow - form → Google Sheets → Telegram notification - is simple, practical, and genuinely solves a real pain point for small salons. Using Sheets as a lightweight database is a smart call; it’s free, clients can access it without training, and it’s easy to hand over.

A few honest suggestions to level it up:

The biggest missing piece right now is a customer-facing confirmation. Staff gets notified via Telegram, but the customer gets nothing after submitting - adding an automatic confirmation message (via email or WhatsApp) would make this feel complete and professional. That one addition could be your strongest selling point when pitching.

On the Telegram choice - it works, but many salon owners won’t be familiar with it. Having a WhatsApp or email notification option ready as an alternative will make pitching to non-tech clients much smoother.

Commercially - yes, this makes sense. Beauty salons, barbershops, clinics, and local service businesses are ideal first clients. They feel the pain of missed bookings and manual follow-ups every single day, and they’re willing to pay for something that just works. Price it as a one-time setup fee plus a small monthly retainer for maintenance and tweaks - don’t sell it as a one-off.

Overall, you’re closer to “client-ready” than you probably think. Get one real salon to use this, collect feedback, and iterate. That first case study will open a lot of doors. Good luck!

Best Regards,
@Mohamed_Jahar

5

Good start! As Stoyan said, biggest win is to switch it to a webhook based flow, or transform the telegram flow into a subscenario and call it right after the google sheets module, in the first scenario. Thta way you will send an instant notification and save polling credits.

Another change you might want to consider is replacing the router of the type of messages into an if-else module.

Also, adding a link to trace back the reservation can be useful

Good luck!

6

Przemyslaw1, use Claude to help you build the flows. “You don’t know what you don’t know” and this AI platform has precise knowledge of the flow sequence, type to use in your own context. Don’t guess with your own flow modules. Tell Calude what you want to build and it will propose the flow and module types, with all configuration and set-up. You may question as you go, you may tell it variants of what you lie or dislike. But let it help you choose the flow, modules, and right configuration.