Messenger + OpenAI + Messenger - problem with

How To
1

Hello

I’ve set up a scenario where I take a message from a fan page messenger, drop it into OpenAI and return a reply to the messenger.
Everything works nicely, as long as the query on the messenger of the company in question, is sent by the person entered on fb as an application administrator, or developer.
For other users, the automation doesn’t work.

Do you know why?

The application on fb is in live mode. I authorized the company on fb.

I do not know what to do next :frowning:

facebook-app
facebook-app1807×656 64.1 KB

3

Heya @Iwona_Rona ,

Have you tried publishing the app in Meta? It might need to go through a verification process before it works.

If it’s verified and it’s still not working, try reaching out to the Meta support team.

3 Likes