Please How do i continue this Docusign Scenario

Questions & Answers
1

I keep getting errors for the name and email after setting up the send document request on DocuSign

error
error1349×609 102 KB

2

Hello there @Okwuoha_Chinenye welcome to the community :wave:

In order for the community to be able to assist with your issue, we’re going to need much more information like:

  • What are you trying to achieve with the scenario?
  • What are the apps and modules involved in the scenario?
  • What steps have you taken so far?

Also, please take a camera-viewfinder-duotone screenshot of your scenario along with the relevant module configurations and share-all-duotoneshare the images here so that the community has a deeper understanding of how we could help.

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3

Hi. Give us more details about the error. A printscreen of the input will be helpful to debug the issue

If you need additional support, please don’t hesitate to reach out.

Cheers
//HFBR

4

Noted!

I have included my screenshot to it

5

Hi @Okwuoha_Chinenye

This variable mapped in the email and name fields of the Docusign module is empty. As a result, the module encountered an error.

Hence, please recheck your mappings. Also, add a filter after the ClickUp module to validate if these variables have a value before executing the Docusign module.

Feel free to contact us for any help.
MSquare Support
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