I am integrating between Razorpay payment page with Google sheet. I want to get name field into my google sheet column but when I able to drag the label from Razorpay output field I missed the name field or the name field is showing as “Name: Amount”.
I had approached Razorpay support team they’re saying the problem is with the Make end and from there everything is clear and also made Name Field is compulsory.
Can anyone please help me how to solve this problem? Here are the following pics related to screenshots I am facing with.
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Can anyone please help me how to sort out this? I don’t know why Make.com can’t able to extract the Full Name from Razorpay payment page but Zapier did. I thought it’s the problem from Razorpay side and now it’s clear it’s the error from Make.com can’t able to extract the input field in the Razorpay. Kindly please help me and it’s an emergency.
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Have you tried testing the razorPay webhook on make.com? Your webhook doesn’t seem to be receiving any data
Yes I tried. The make created webhook for that Razorpay payment page is linked with the same webhook in my Razorpay account also. After running the Make.com receiving all the data but except the “Full Name” field from my payment page. But I same tested with Zapier it’s retrieving all the data with Full Name also.
Below I am sharing the screenshots of my Razorpay payment page, the Zapier retrieving data and the make.com missing to retrieve that data.
In Zapier, beside the Full Name: It’s showing the actual name of the customer detail
But in Make, it’s only showing Name: “Amount”. Any customer who registering by giving their full name then also it’s showing only the Amount only.
My doubt is, is make can’t able to retrieve the actual name or what?
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There’s got to be a “search payment” or “get payment” module or something similar. Use it to retrieve the payment.
There’s got to be an ID of some sort. You can get the payment based on the id
Yes what you said is clear and understood. But we can’t nurture people with payment Id right, we should need their name. I don’t why make can’t able to retrieve the single “Full Name” field from the Razorpay payment page? I contacted support team and waiting the reply from them. Otherwise I might switch to other automation tool, but I love this Make.com.
The reason I said that is that some webhooks don’t return the data directly, you’d have to use the ID from the webhook to get the data.
An example is the WATCH ACTOR RUN module in Apify API, it doesn’t typically return the data, it provides an ID that is used for the GET DATASET ITEMS module
Again, I don’t know how razorPay works because I’ve not used it before. I’m just telling you my suggestion.
Yaah! Thank you, what you said is correct. The support team replied to my issue. They had guided me. Yes, they asked me to add a module with Razorpay “Make a API call” between Razorpay module and google sheet. It’s working now. Now I’m getting the data. Thank you so much for the replies.
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