Hello, we have a particular problem with our automation system…
Last week, we added a new hidden field to connect our Make to our Airtable so that it can find our customer linked to each lead. This hidden field called “Airtable ID” is initially given to the lead via an initial automation sending the lead to Active Campaign. The problem was that all prospects took this label when our hidden “Airtable ID” field was in the “Item 9” position and, for the sake of clarity between all our tools, one of my colleagues wanted to put the Items in a certain order, moving the Airtable ID from “Item 9” to “Item 5”… Since then, this field is no longer mapped, and only 8 fields appear in the output of our Create or Update Contact module…
If you have any idea what’s going on…
Thank you