Hi all, I have a scenario which pushes a whatsapp enquiry to a chatgpt assistant. The assistant has been taught all the aspects of our businesses and responds accordingly. I now want to be able to forward specific responses from OpenAI to a team member or email. For example - a guest makes a request such us “please can someone contact me - I think I forgot my sunglasses there.” ChatGPT would inform the guest that there message has been forwarded and then send a copy of the message to a specified number or email address.
Here, what we have used is that we want the assistant to perform different actions depending on the case, so we trained the assistant with different cases to analyze the text and categorize it into different brackets.
Send those messages to ChatGPT and wait for an answer that tells you if the message should be forwarded to a team member, and if so, execute the action to send that message.
