Hello,
For whatever reason the trigger on the smart sheet webhook won’t happen in the scenario. When I check the connection its receiving data and it says the scenario was successful but when I try to run once and watch it just sits idle like its waiting for a trigger. When I go through the scenario that says it was successful it shows the bubble with a number like it triggered four times but then I click on it and it wont show any information.
Please Help!
Welcome @Nick_Lee1; The New Event module is a watcher, which means it’s waiting on something to happen, like a row added to Smartsheets.
Do you mean to regularly search a Smartsheet and perform those JS actions?
You might consider doing a recurring hourly or relevant time frame lookup of Smartsheet updates, perform your action, and then mark the Smartsheet entry as processed as to not repeat on the same entry.
I’d like to trigger the event when the smartsheet is changed. I don’t want to iterate the 15 minutes. I want it to happen on demand to trigger the webhook. Make is noticing the event but it wont trigger the scenario.
Hello @Nick_Lee, I get what you want to have happen. Yet, 35 plus years in tech has taught me that we have to occasionally approach things differently.
That said, any luck checking with Smartsheets’ support to confirm that the webhook is fired every time? And, asking them for how much of a delay between Smartsheets’ update and that webhook exists?
I ended up using the HTTP call module and the SS api to solve it. It works that way but something with the SS module in Make isnt properly working. I appreciate your help.
