The operation failed with an error. WAITING_UPLOAD

Hi
I cannot find any resources online to solve this error:
The operation failed with an error. WAITING_UPLOAD

The scenario gets an MP4, and creates a linkedin company post daily (it also pushes the post o inst and facebook).
The scenario had been working fine for the past five months, but it suddenly started throwing this error three days ago.

Helpful info to troubleshoot:
-The video is valid, as the publish to instagram and facebook are still sucessful
-I have 2 company pages. The current one ā€˜Geometry of the day’ throws an error, but if I switch to my 2nd page, it does go through.

3 Likes

I have the same issue since few days: WAITING_UPLOAD to LinkedIn posts
worked perfect before.

In the logs is not showing anything extra

since today I got also upload issue with Meta:

ā€œerrorā€: {
ā€œmessageā€: ā€œMedia ID is not availableā€,
ā€œtypeā€: ā€œOAuthExceptionā€,
ā€œcodeā€: 9007,
ā€œerror_subcodeā€: 2207027,
ā€œis_transientā€: false,
ā€œerror_user_titleā€: ā€œPublication not possibleā€,

Did make adjusted something in the upload process recently?

2 Likes

Same here, video posting to Linkedin works fine for weeks, videos all < 100Mb. All videos already posted once without problem. Now error WAITING_UPLOAD pops up everytime on every video.

2 Likes

Hello @here :waving_hand:

We apologize for the frustration caused by this issue. Could you please create a ticket with our Customer Care team? They will look into this deeper and help you with troubleshooting.

Thank you for your patience and support :folded_hands:

your create a ticket link is not working :wink:

So sorry about that. I’ve re-uploaded the URL. Would you mind trying now, please? :smiley:

Same issue… The operation failed with an error. WAITING_UPLOAD - very frustrating.. compensation available?

I still do not see where I can raise a ticket with this URL
Thanks for your help Vendy

Hello there @GeometryOfTheDay :waving_hand:

Creating a ticket with our Customer team is available in the initial 90-day complimentary period, ongoing access to our expert support team is provided through a paid plan.

Don’t worry I believe that one of our Community experts will jump on this topic and help you seek the solution!

Thank you for understanding

I have the same problem. This used to work fine up until the start of this week. I upload very small videos, no more than 5 megabytes. Would be great if this issue could be solved, or at least, a solution could be given.

1 Like

Anyone here has a paid subscription, and hence can create a ticket for us? please?
Or @vendy Could you bring a dev guy from your team to help us here?
Seems we are all stuck, and the issue is not being resolved by no one at the moment

1 Like

Hi, I’ve been having the same problem here for a few days now…

Can the Make team look into this issue?

@vendy @Michaela This is a problem that seems to affect all users. So I don’t see the point in everyone creating a ticket.

Thanks.

1 Like

What are you trying to achieve?

Hi, In my workflow I’m using the linkedin module : Create a user video Post.
When my video is less that 10Mb, it is ok all works fine, but for example with a 45MB video, I get an error : RuntimeError
WAITING_UPLOAD…
I don’t know how to solve this problem…
could you help me ?

Screenshots: scenario setup, module configuration, errors

Creation +image freepik relecture - publication avec planning google sheet.blueprint.json (1.13 MB)

Hi, I’ve been having the same problem here for a few days now…
Even with videos as small as 2MB.

Can the Make team look into this issue?

Thanks.

1 Like

Hi everyone @here, thanks for raising this in the community.

We’re checking internally to see if other users are experiencing the same issue and to make sure our team is aware.

In the meantime, could you double-check that your media meets LinkedIn’s required formats? For reference:

  • Images with less than 36,152,320 pixels.
  • JPG, GIF, and PNG formats
  • GIF format supports up to 250 frames

Source: Image API - LinkedIn | Microsoft Learn


Also, if your subscription allows, submitting a support ticket with all the relevant details is the fastest way for our Customer Care team to investigate and escalate to the dev team if needed. This helps ensure the situation is addressed as efficiently as possible.

Thanks for your collaboration :folded_hands:

@Michaela Thank you for your feedback.

We are talking about a video upload problem, this has nothing to do with images.

I don’t understand your message.

2 Likes

Hello @Miles0 , thanks for flagging that :folded_hands:

The instructions I shared earlier were meant as general guidance from our dev team, which applies primarily to posts, my apologies.

For videos specifically, please make sure they meet the following criteria:

  • Length: 3 seconds to 30 minutes
  • File size: 75 KB to 500 MB
  • File format: MP4
  • Height: 360 pixels – 1920 pixels
  • Width: 360 pixels – 1920 pixels
  • Aspect ratio: 9:16 (0.563) – 16:9 (1.778)

You can find more details here:

Could you please check this on your end and let us know how it goes?

1 Like

The same error occurs with videos that, uploaded directly to Linkedin, do not cause any problems.

Hello everyone

I just wanted to let you know that our dev team is now actively looking into this. We’ll provide updates as soon as we hear from them.

We’re very sorry for any trouble and disruptions this is causing.

Thank you very much for your patience and understanding while we investigate this :folded_hands:


Hi, I’m also running into the exact same issue. Image uploads are working fine, but whenever I try to upload a video (MP4, less than 4 MB, aspect ratio 9:16), the operation fails with WAITING_UPLOAD.

I’ve confirmed the file meets LinkedIn’s requirements (format, size, length, resolution), and the same video uploads without any issue if I post it directly through LinkedIn. The error only happens when using the Make.com LinkedIn module.

Would appreciate any update or workaround from the team — this seems to be blocking all automated video publishing at the moment.

Thanks in advance :folded_hands:

3 Likes