Use Custom Webhook to Activate Email Processing

Getting Started
1

Greetings All,

I am new to Make so apologies if this is a silly question.

I have a Google Workspace Email that will be receiving emails. I set it up so that each time an email is received, it will activate a webhook to call the Make Custom Webhook.

I cannot figure out how to get ‘some’ Make email processor to process the new emails when the Make custom webhook receives a message. I have attached a modified image of what I would like the processing to look like.

Any pointers would be welcome.

Thanks very much!!

Paul

image
image2558×1352 278 KB

2

Welcome to the Make community!

If you want to use a custom webhook to trigger this scenario, then you cannot use the Gmail integration.

Use the generic Email integration instead, as it has a “Search” module called “Get Emails”

Screenshot_2024-11-03_111158
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However, you should simply just use the Custom MAILHOOK module instead, which is also compatible with Gmail.

Screenshot_2024-11-03_111112
Screenshot_2024-11-03_111112556×686 42.8 KB

Hope this helps! Let me know if there are any further questions or issues.

— @samliew

P.S.: Investing some effort into the Make Academy will save you lots of time and frustration using Make.

1 Like
3

Thank you, @samliew. I will definitely try the Custom Mailhook.

I will report back.

Thanks again!!

Paul

4

@samliew,

I have made several attempts to utilize the Custom Mailhook.

Initially, I attempted to set up a webhook trigger in Google Workspace as follows:

function triggerMakeWebhookForNewEmails() {
  Logger.log("Script started");

  // Fetch up to 5 unread email threads to avoid excessive requests
  const threads = GmailApp.search("is:unread", 0, 5);

  threads.forEach(thread => {
    const messages = thread.getMessages();

    messages.forEach(message => {
      if (!message.isUnread()) return; // Only process unread messages

      Logger.log("Found an unread email");

      // Create a form payload with email details
      const payload = {
        "subject": message.getSubject(),
        "body": message.getPlainBody(),
        "from": message.getFrom(),
        "to": message.getTo(),
        "date": message.getDate().toISOString() // Convert date to string format
      };

      const options = {
        method: "post",
        payload: payload // Send as form data (not JSON)
      };

      // Make.com webhook URL
      const response = UrlFetchApp.fetch("https://hook.us2.make.com/XXXXX", options);
      Logger.log("Webhook sent to Make.com");
    });
  });
  Logger.log("Script completed");
}

Even after getting the trigger to fire, it seemed that no data was passing to the mailhook module. So I am unclear as to whether the data needs to be passed or if the trigger simply tells the mailhook to start processing the mailbox.

Likewise, I tried forwarding the email to the webhook (URL / Email Address), but I still did not see any data passing through.

UrlFetchApp.fetch("https://XXXXX@hook.us2.make.com", options);

The online help was a bit vague on this account.

Is it possible that there is a video that explains this process in some detail?

Thanks very much!!

Paul

image
image2559×1304 221 KB

5

HI Paul, did you get a response to your query?

I am also having issues with the custom mailhook. I can’t tell why it’s not being triggered.

I’m trying to send a certain type of email from my hotmail/outlook account to the convertkit module.

Any advice would be appreciated!

Selda