Voiceflow Instagram Integration w/ Manychat


I am trying to get my voiceflow bot to work inside IG DMs using Make and Manychat. I was able to setup everything fine using a combination of these two videos:

I used a IG DM trigger to save the user’s username, message, and user id, which I sent to make to process.

In Make I used an HTTP module to send a request to Voiceflow and then an iterator to sort the data so I can extract the Bot’s response as “message” and send it back to manychat to send to the user.

However, I’m getting an issue where even though the message is returned from voiceflow, I don’t see the field to select it when I am inside the manychat module. It only shows the option to choose the button responses but not the bot’s actual message. Additionally, it seems like one of the button responses aren’t available in the manychat module. There is supposed to be two options: Book and appointment and Leave my info, but it seems like even though both were correctly picked up in the iterator, Book my appointment wasn’t accessible in the manychat module.

I thought it might be a glitch so I created a duplicate manychat module, but the data still wasn’t available from the iterated payload.

Welcome to the Make community!

Could you please share screenshots of the module fields and/or filters in question? It would really help other community members to see what you’re looking at.

You can also export the blueprint file to allow others to replicate the issue. At the bottom of the scenario editor, you can click on the three dots to find the Export Blueprint menu item.


Uploading it here will look like this:

blueprint.json (119.3 KB)