Webhook URL returning 404 error

:bullseye: What is your goal?

I am using getlate.dev to publish on social media and need to set up a webhook on make.com to send emails if the posts don’t publish properly or if a social media account disconnects.

:thinking: What is the problem?

I have set up the webhook using a custom webhook and linking it to my gmail account to send the emails. When I paste the webhook URL into the appropriate form on getlate.dev, it returns a 404 error.

:test_tube: What have you tried so far?

I have tested the gtlate form using https://webhook-test.com/ and that gets the messages, so things are correct at that end.
To me, that means the issue is with the URL or webhook setup at make.com
I have tried deleting everything on both sites and starting again, but this returned the same error.
I have read many help pages, but can’t find anything that addresses this specifically. I am very new to webhooks and the jargon on many help pages is like a foreign language, I need a fix described in very simple terms. (sorry)

ETA Not sure if this makes a difference, but I had to add https:// to the beginning of the webhook URL to get it to be saved at getlate.

Hey Debbie,

Do you mind sharing some screenshots of the scenario setup and the error you are getting?

Hope these help. If there is anything specific you need let me know.

This setup looks like it’s supposed to be for a generic webhook and not a mailhook. Try changing the hook to that one and test with it.

Thank you. I did that and also changed the URL your system gave me, as the getlate system apparently needs the make.com part before the long code number and not after the @.

The remaining problem is that although it’s now sending emails, they are blank. getlate says “Our webhooks send HTTP POST requests with JSON data, not emails. A “mailhook” in Make.com is designed to receive emails, which won’t work with our webhooks.”
I’ve gone back to the webhook, which they say I need to do, but that is sending blank emails, too.
Should I be putting something in this end, e.g. in the body content boxes, to tell it to put information in there? I have this (image)

at getlate. but not sure what to do with it.

I appreciate no answers due to holidays, but the bot has asked me to continue the thread to keep it open. I still have the issue of blank notification emails, detailed above.