Why do I get this mailchimp error

I am trying to send emails that I have customized and do so through Make



. I have made sure every bit of information is correct and I get an error 500 every time from the create a campaign module. Here is the attached screenshots of what I have and what I am getting.

1 Like

I have contacted mailchimp and they tell me there Is no issue on their side

1 Like

@Lane_Carter

Please share the screenshot how are you passing the data.

Regards,
Msquare Automation - Platinum Partner of Make
@Msquare_Automation

Welcome to the Make community!

For technical issues or bugs like this, directly contacting support can often lead to a faster resolution. They have access to your specific account details, scenario and scenario logs, server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to. Additionally, sharing sensitive information about your account or scenario might not be suitable for an open forum discussion.

You can open a new ticket here, or if you are unable to login for some reason, you can create another new free account to access the ticketing system (which is only available to logged-in users). After submitting a new ticket, you will receive an automatic confirmation email with the subject “Ticket Created” in the subject. If you do not receive this, try sending the ticket again.

If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems.

Hope this helps! Let me know if there are any further questions or issues.

— @samliew

P.S.: Investing some effort into the Make Academy will save you lots of time and frustration using Make.

Hey @Lane_Carter,
I don’t think this is an issue from Make :make:

This is what they says on their official documentation.

InternalServerError: A deep, internal error has occurred during the processing of your request. Please contact support. This error lets you know our servers have experienced an unexpected problem. We automatically monitor for this type of error internally. Check @Mailchimp Status for any active incidents, or reach out to support if your issue persists outside of an incident.

For reference: Go to this page and see what error code 500 says.


If there are no issues from their side then cross-check specific API documentation for the request that you made. Check all the parameters and also check the permissions if it’s required.