What are you trying to achieve?
I have very recently gotten into learning automations so I have a very limited and fresh understanding of this platform.
I created my first AI Live chatbot using various tutorials on YouTube and primarily the chatbot seems to be working fine. I run the chatbot widget off of GHL’s site and chatbot platform. However, the one issue I can’t seem to figure out is the AI’s memory. I’ve read a couple things about “Threads” but I haven’t been able to understand it good enough to solve my problem. The AI seems to treat each new message as a new conversation, even when the AI asks for a question itself.
The automation I’ve made is pretty simple too, can it be that it needs extra steps to retain memory?
Steps taken so far
I’ve watched tutorials and done some trial and error but nothing seems to be working.