Hello,
I have a scenario where the custom field from an API Call is blank. It should show as “empty” since there are no values but it’s just blank. I checked our CRM and refreshed that section many times and the field I want is indeed empty since the data from that field was deleted quite some time ago.
What I wanted to do is if the value from that custom field (text) is empty, it will pass through the “Does not Exist” filter to continue but for some reason it is detecting something from that field and blocking it even though there is nothing there.
Is there a workaround or another filter I can use to make this work?
I tried using (customfield “Does not equal to” = “”) and (customfield is “Does not equal to” = null) but they don’t work.
Any help would be very much appreciated. Thank you!