Android "Send sms message"

:bullseye: What is your goal?

I want to use the current automation with different device for the Android “Send sms message” node.

:thinking: What is the problem & what have you tried?

I made a scenario that looks at the changes in google sheet, and if a column is switched to “yes”, it updates a brevo contact and sends a message with android “send sms message” node. This is the top part of the automation, and it works well.
I tested the scenario with different devices for the android “send sms message” node.
When I am using Samsung S21 message always gets delivered, even if the make application is not opened, but when I am using Xiaomi Redmi or Honor, message gets delivered only when we enter make.com mobile application and refresh “events”.
I downloaded the right, unrestricted make.com application. ( the apk one, not from google play).
Does somebody know why this happens and how to fix it. Here are the pictures of the scenario and the devices.

:clipboard: Error messages or input/output bundles

No error messages.

:camera_with_flash: Screenshots (scenario flow, module settings, errors)

Hey @Bachata_Inspire !

This usually comes from the way Xiaomi and Honor handle background apps. Their systems tend to shut down background services pretty aggressively, which stops the Make mobile app from receiving events until the app is opened again.

Check the battery optimization settings for the Make app on those devices and set it to unrestricted or no restrictions. Also enable background activity and auto start for the app. On many Xiaomi and Honor phones there is an additional setting in the app management section where you can allow the app to run in the background permanently.

If those settings are not enabled, the phone will pause the Make app and the SMS will only send once the app is opened and reconnects.

Dr. Tanvi Sachar
Monday Certified Partner, Tuesday Wizard