API output doesn't show an option I want to map

Hi there,

make.com newbie here.
Trying to do a simply scenario.

I have an online shop and it uses a service called printify.
Every time an order is processed in printify, I want to output details to a spreadsheet.

I have it working well, except there’s one field that I can’t get to map properly

When setting up the scenario, I have the option to drag and drop these green bubbles that correlate to the API.

However, when looking at a bundle, I see data that does not correlate with the green bubbles.

In particular, I want to get the “shop_order_ID” as seen in this sample bundle onto the google spreadsheet.

The other screenshot shows what the setup options are. As you can see, “shop order ID” is not an option. There is an option in the same position “shop fulfilled at”. However, including this in the scneario has no effect (cell just ends up blank)

My guess is that this is an easy fix… but as a newbie, I just can’t figure out how to get this working. I have done a bunch of google/chatgpt/searching through the support material, but just can’t work it out!


Hey there,

yes, it will not show empty values so you cant map them. You can either run the module and make sure the bundle has that value filled in. Or you can mouse over the value, see its actual name and type it in manually.

Thank you for the response! Can you elaborate?

When you say “it will not show empty values” I’m confused because the value I’m trying to map (in that sample bundle) is not empty. The value I would have ideally extracted from that bundle in the screenshot is #226063

I’m also confused about the mouse over values suggestion.

When I mouse over the values in the scenario, I do indeed see more info. However, that’s not useful, because the whole issue is that there is no bubble to mouse over that contains the data field I want to map.

I’m probably being dense here, and really appreciate your response, but I’m still lost!

In case it helps… It looks like this post was by someone with a similar problem

I’m guessing that manually entering a code like

{{metadata.shop_order_label}}

Might do the trick? But not sure how to write that code…