We’re thrilled to announce that Gong, the popular sales intelligence app, is now available on Make!
Connecting the Gong app in Make allows you to:
Uncover customer insights: Summarize customer calls and automatically share insights with your team and management.
Optimize your reporting: Generate daily, weekly, or monthly sales reps performance reports.
Collect market intelligence: Tag important features and competitor keywords from sales calls in your CRM.
Share sales updates: Connect Gong to your CRM and trigger a notification whenever a new deal is won or lost in real-time.
More specifically, you can watch, create, retrieve, and list calls, add call media, and report events of a custom action, content share, and content view in Make.
Pretty exciting, right? But wait, there’s more!
Let’s dive into how your sales teams can uncover customer insights by automatically summarizing calls and notifying the sales team using Gong, OpenAI, and Slack!
- Watch Gong for new sales calls.
- Fetch new audio transcripts.
- Iterate and aggregate audio into text.
- Summarize insights from calls into bullet points using OpenAI.
- Share insights with your sales team on Slack.