Automations in Make.com failing due to incorrect data mapping between modules

Questions
1

:bullseye: What is your goal?

Automatically send customer order data from an e-commerce platform to a CRM system and trigger a confirmation email when a new order is placed.

:thinking: What is the problem & what have you tried?

The automation runs, but the data sent to the CRM is incomplete or mismatched (e.g. names appear in the email field). I’ve tried remapping fields and using different modules, but the issue persists. I also attempted using filters, but incorrect data still passes through.

:clipboard: Error messages or input/output bundles

Everything is just mixed up

`` Bundle 1: { “customer_name”: “John Doe”, “customer_email”: null, “order_id”: “12345” } Bundle 2 (CRM Output): { “name”: “John Doe”, “email”: “John Doe”, “order_ref”: “12345” } ```

3

Your error message is complicated try this out

Check if your e-commerce platform sends multiple bundles. If it sends one bundle for the “Order” and another for “Customer Info,” you might be mapping data from the wrong bundle. Always map from the module that contains the complete customer profile

4

Thanks i tried it out right now and it is working perfectly you seem to be an expert awesome

5

Happy to help make.com is here to make things very easier