Hi everyone
Bit rusty on Make. Used a lot in the past but working on other things for a while
I have a process that can be initiated a number of ways - email, sms, voice mail and through an app. Whichever route they come through I want to make best efforts to establish the customer but once I have the different ways in combine to form the ongoing process.
With Make today, and new features I know have been added since I was more focused what would people suggest is the best way to approach this please?
Thanks
Mike
Hey Mike,
Place the main process in a subscenario. Have each different trigger in its own scenario and have it called the subscenario to execute the main flow.
Thank you for the reply Stoyan. I will go and search of course but I wasn’t aware of sub-scenarios
It’s the Make Module ‘Scenarios’ that you can use to call sub-scenarios:
If this is too complex, you can also setup your main scenario with a webhook and then make a POST request to that same webhook from different sources. Hope that helps.
Thanks to you and @Stoyan_Vatov combined I finally got there with a combination of both. I find it pretty crazy that something so simple is so difficult but it’s done
2nd scenario and saved a lot of credits in the process.
