Hi Everyone!
Since the new UI with Make app, the part month, I am not able to scroll up and down the page with the list of my scenarios.
I am using an iPad with the latest iOS, I tried both Safari and Chrome, cleared my cashe, but nothing worked.
Any suggestions?
Thank you,
Mary
Welcome to the Make community!
For technical issues or bugs like this, contacting Make support is the right way to go.
Before creating a support ticket, do try to look around if others are facing the same problem too. Here are some things you can do —
Check the Make Status page to see if it is an ongoing network-wide issue/outage, and view any updates of internal investigations (example).
Search this Make forum to see if there are any discussions, updates, and workarounds. Here are some possible search terms you can use:
If you are logged-in, you can head to the new ticket page to submit a ticket. (If you are unable to login to your main account, it is advised to create a free Pro account to access this page.)
After submitting your support ticket, you should receive a confirmation email with the subject “Ticket Created” together with a summary of what you submitted. If you do not receive this automated reply within minutes, try creating a ticket again.
Example of email subject: [#1234567] Ticket created | Technical challenge
If you do not receive a response from Make support, simply be patient. Make support receives thousands of tickets daily, therefore they have to prioritise tickets based on the organisation’s subscription plan. For more information about the different levels of customer support, refer to the “Support” section on the Pricing page, or on your organisation’s Subscription tab. If you are a free customer, I recommend that you get a free Pro plan to get quicker support via the ticketing system.
When your issue is resolved one way or another, we’d love to hear more details about the cause, and how you managed to solve it (including use of workarounds). By sharing your findings and solutions, we are contributing to this knowledgebase to enable others to search for answers to similar problems.
Hope this helps! If you are still having trouble, please provide more details.
— @samliew