Hi Makers
Thanks for joining us in the Make Community!
Read the guide below and learn how to make the most of your community experience.
Read the Guidelines
To make sure we all have a great time, we’ve set some guidelines for everyone to follow.
Please take a moment to review them: Make Community: Do’s and Don’ts .
Introduce Yourself
- Set up your community profile to help us get to know you.
- Say hi in the Introdutions thread, and let us know about your experience and interests.
Ask for Help
Before posting
- Check the Make Help Center.
- Search for answers in the existing community conversations.
- Log a support ticket with billing questions, technical problems, or if reporting a bug.
When asking for help:
- Post in English, other languages will be auto-translated
- Use clear and descriptive titles to summarize your question.
- Avoid hijacking conversations and open a new topic for each new question you have.
- Avoid posting your question multiple times.
- Give a detailed explanation and context of what you’re trying to achieve.
- Mention any steps you’ve tried so far, and be as specific as possible.
- Include screenshots of
- your scenario flow and setup (functions, mappings, variables, etc.)
- module configurations and outputs
- any error messages you are getting
- When sharing screenshots, exclude any sensitive or confidential data for privacy and security purposes.
- Mark the most helpful replies as solutions to help keep the community organized.
Learn the Structure
Here’s where to post your questions and start conversations:
Getting Started Ask questions and get support from the community as a new user.
How To Ask questions related to building, expanding, and troubleshooting your scenarios.
Features Discuss Make’s features, functionality, capabilities, and integrations.
Custom Apps Discuss topics related to custom app development in Make.
News Get news from the Make side - updates, releases & more.
Showcase Show off the what you’ve built with Make - user stories, best practices & more.
Off-Topic Visit our “digital watercooler” to talk about whatever’s on your mind.
Hire a Pro Promote your services or find a pro to hire- this section works both ways.
Avoid Excessive Self-Promotion
We value open collaboration and solution-focused discussions.
If you offer paid services related to Make, please refrain from posting self-promotional comments in community discussions. Instead, promote your services in the dedicated ‘Hire a Pro’ category, where members are specifically seeking paid assistance
We want to maintain a positive and supportive space, so please be aware that any spammy or excessively self-promotional comments will be promptly removed.
Understand the Community Roles
Our community includes various roles, each with a unique contribution:
- Community Managers (@Michaela @vendy ) - Make team members who keep everything running smoothly and ensure everyone follows the rules.
- Make Employees - Team members who join the community occasionally to share their expertise.
- Community Pioneers - Long-time members who have been with us from the start, providing feedback and insights.
- Make Partners - Certified Make Partners who support the community by sharing their knowledge.
Master the Make Community
Follow the Mastering the Make Community series and learn how to
- set up a community profile
- search for help in the community
- ask for help in the community
- support others
- reply and react to community conversations
- mark best answers as solutions
- send a direct message
- identify and flag spam
- customize your notifications
- bookmark community posts
- create a poll
- format your content
- customize your community interface
- understand your navigation bar
Explore the Helpful Resources
- Make Academy - Enroll in our free online resource for mastering Make at your own pace.
- Make Help Center - Find solutions, step-by-step instructions, and guides.
- Make Support Team - Get assistance with technical challenges and issues related to your Make account.
- Make Status page - See real-time updates on service status and ongoing issues.
- Most common errors & troubleshooting - Discover FAQs related to troubleshooting errors in Make.
- Account & billing FAQ - Explore FAQs related to the most common billing and account questions.
Reach out
If you have any feedback, suggestions, or questions related to the Make Community, please reach out to @Michaela or @vendy.