Hi Makers
Thanks for joining us in the Make Community! Our mission is to build a safe, productive, and welcoming space where everyone feels comfortable asking questions and sharing their knowledge. To help us all achieve that, we’ve established these house rules.
Before you post 
- This is a user-to-user forum where Make enthusiasts volunteer their time to help each other.
- For any account-specific, billing, or urgent technical issues, please open a support ticket. Community members and moderators cannot access your account or handle these requests.
Five to thrive: the community pillars 
We’ve summarized our rules into 5 core concepts. Following these ensures everyone has a great experience.
- Be respectful.
- Criticize ideas, not people. We have a zero-tolerance policy for personal attacks, hate speech, or harassment.
- Help others help you
- Ask clear questions, provide context for your problem, and post in the correct category.
- Share knowledge, not sales pitches
- This is a space for learning, not a marketplace. Do not self-promote outside of the designated Hire a Pro areas.
- Keep it original
- All contributions must be your own. Do not plagiarize, use AI to generate your answers, or post duplicate content.
- Flag, don’t engage
If you see a problem, flag it for moderators. This is the most helpful way to keep the community clean.
For a complete version, you can read our Full Community Guidelines.
Learn the structure 
We’ve simplified our community to make it easier to find what you need. Here’s where to post:
- Beginner Questions: Ask anything about getting started with Make. Remember, no question is too simple!
- Questions: Ask questions related to building, expanding, and troubleshooting your scenarios.
- News: Get news from the Make side - updates, releases, and more.
- Knowledge Hub: Read inspiring articles and guides directly from our community members.
- Community Challenges: Category for everything related to our Community Challenges
- Live Sessions: Everything related to our Community sessions, workshops, Q&As.
- Hire a Pro: The official marketplace to hire Make experts or offer your professional services.
How to ask a great question 
Getting a fast, high-quality answer is easy if you follow these tips:
- Post in English: This ensures everyone in our global community can help.
- Use a clear title: “Error with Google Sheets” is better than “HELP!”
- Provide context: Always describe your goal, what you’ve tried, and any error messages.
- Add a link to your scenario: Share a public link to your scenario with the community.
Here’s how to do it - Include screenshots: Share (redacted) screenshots of your scenario setup, module configurations, and outputs.
For a complete walkthrough, check out our full guide: 
Mastering the Make Community: Ask for Help
Guidelines on promotion & services 
We value learning and peer-to-peer help, not sales pitches. This is a spam-free community.
- All promotional content is forbidden outside of the Hire a Pro category.
- The Hire a Pro category is the only place for this. It is split into two sections:
- Hire Help: Post your Make-related job offers here.
- Offer Help: If you are a professional, you can create one topic to advertise your services.
Explore helpful resources 
- Make Academy: Enroll in our free online resource for mastering Make at your own pace.
- Make Help Center: Find solutions, step-by-step instructions, and guides.
- Make Support Team: Get assistance with technical challenges and issues related to your Make account.
- Make Status page - See real-time updates on service status and ongoing issues.
Understand the community roles 
Our community includes various roles, each with a unique contribution:
- Community Managers (@Michaela, @vendy, @Natalija.Nat): Make team members who keep everything running smoothly.
- Make Employees: Team members who join the community occasionally to share their expertise.
- Make Community Champions: Our most engaged users who have extensive knowledge of Make and are ready to help you answer your questions.
- Make Partners: Certified Make Partners who support the community by sharing their knowledge.
Reach out 
If you have any feedback, suggestions, or questions related to the Make Community, please reach out to the @CommunityManager.