Can’t connect to Google drive, calendar or gmail

:thinking: What is the problem?

Organisation 7140005, team 1379170, EU1 zone.

I cannot create any Google connection in Make. Gmail and Google Drive both fail the same way.

What happens: I open a Google module, click Add next to Connection, name it, and sign in. The connection appears in the module’s dropdown afterwards, but it is never actually saved — it does not appear under Credentials → Connections, and the Make API returns no Google connection for my team. Any field that loads remote data then fails.

Errors seen:

•	[401] Request is missing required authentication credential. Expected OAuth 2 access token, login cookie or other valid authentication credential.
•	[403] Method doesn't allow unregistered callers (callers without established identity). Please use API Key or other form of API consumer identity to call this API.
•	"Failed to load data!" on any dropdown that queries Google

What I have already ruled out:

•	Google Workspace app access control: Make (client ID 408604349651-…) is configured, Verified, and set to Trusted / All Google services for my org unit
•	Signed in as [email protected], which is managed by the naomikorolew.com.au Workspace — the same Workspace the Trusted setting applies to
•	Tried in both Safari and Chrome on iPadOS, pop-up blocking disabled
•	My existing Trello, Jotform and WhatsApp connections all work normally, so the account and team are otherwise fine

Could you check the server-side OAuth logs for my team and tell me why the connection records are not being created?

Hello @Naomi_Korolew

Please contact support team directly. You can open a ticket with Make Customer Care team.

This community consists of Make users and enthusiasts and we don’t have access to your account. Customer Care agents have access to internal systems and logs, and can help you with technical issues, bugs, and all other questions regarding Make.
When you get the issue resolved, feel free to post it in the community to contribute to the knowledge base, we’re building here!

You can also create custom connection- please reffer to most detailed manual posted by Samliew

Hi @Naomi_Korolew ,

Here is complete guide from MAKE.com to connect accounts:

G Drive: Google Drive - Apps Documentation
G Mail: Gmail - Apps Documentation

You can follow these guides to connect your accounts and authorize the required permissions.

Let me know if you face any issues while connecting them.
I’ll be happy to help!