I have no idea what the error message means. It doesn’t point to any specific component in my Scenario, or inform me what to do. Any ideas from the community? All I did was change the text of an email to be sent to my clients. I have no idea why changing the text should cause an error. I apologize for being so ignorant of how Make works.
Welcome to the Make community!
We’d love to help, however, you have not provided sufficient information to demonstrate the problem that would allow us to reproduce the scenario and any issue/s and/or error/s.
To allow others to assist you with your scenario, please provide the following:
1. All Relevant Screenshots
We need to see what you’re working with to give you the best advice. Screenshots are extremely important because Make is a visual editor — a picture provides us with more context.
It would help us identify the issue by having screenshots of:
- the full scenario,
- any error messages,
- individual module fields,
- relevant filter settings (conditions), and
- each module’s output bundles
- any external services (spreadsheet headers, sample data, regex101.com, etc.)
You can upload images here using the Upload icon in the text editor:
We would appreciate it if you could upload screenshots here instead of linking to them outside of the forum. This allows us to zoom in on the image when clicked, and avoid tracking cookies from third-party websites.
2. Scenario Blueprint
Please export the scenario blueprint. Providing your scenario blueprint file will allow others to quickly recreate and see how you have set up the mappings in each module, and also allows us take screenshots or provide module exports of any solutions we have for you in return - this would greatly benefit you in implementing our suggestions as you can simply paste module exports back into your scenario editor!
To export your scenario blueprint, click the three dots at the bottom of the editor then choose ‘Export Blueprint’.
You can upload the file here by clicking on this button:
3. Module Output Bundles
Please provide the output bundles of each of the relevant modules by running the scenario (you can also get this without re-running your scenario from the History tab).
Click on the white speech bubbles on the top-right of each module and select “Download input/output bundles”.
A. Upload as a Text File
Save each bundle contents in a plain text editor (without formatting) as a bundle.txt file.
You can upload the file here by clicking on this button:
B. Insert as Formatted Code Block
If you are unable to upload files on this forum, alternatively you can paste the formatted bundles.
Here are some ways to provide text content in a way that it won’t be modified by the forum.
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Method 1: Type code fence manually —
Add three backticks```in a separate line before and after the content, like this,``` text goes here ``` -
Method 2: Highlight and click the “preformatted text” button in the editor —
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Method 3: Upload your file and share the public link —
(this method is only recommended for large files exceeding the forum upload limit)
Providing the input/output bundles will allow others to replicate what is going on in the scenario, especially if there are complex data structures (nested arrays and collections) or if external services are involved, and help you with mapping the raw property names from collections.
Sharing these details will make it easier for others to assist you.
This concludes all the screens I could find. If you need more screenshots, please give instructions for obtaining them and I will reply.
I’d just like to add, with respect, that my clients report that they are not receiving their automatic email. So my scenario is no longer currently working. I’m sorry that I did not understand more of your initial response. I also tried using the new AI feature, but its output was difficult to read in its three-line window, and only seemed to be general advice that did not reply to email no longer working. I honestly have no idea what I may have done wrong.
I think I should also say that, with apologies, I do not know what a bundle is or how to locate it to take its screenshot. Surprisingly, I did not have much trouble several years ago when I created this Scenario under Integromat. And even now, when I look at the various parts, I honestly see nothing wrong with it. And it has been working reliably for years. But I do need help now, as my clients aren’t receiving the automatic email.
Screenshot of History page and an instance of a failed run please.
Just a final post. I spent hours trying to find this problem, when a simple design change in Make would have made it easier: to actually report errors at the point where they are found. Instead of a general ‘initialization failed’ it could have reported the specific problems. Funny, Make is such an elegant product in so many ways. But not in its error reporting.
The first problem was that the Email connection was no longer working (SMTP connections are a series of function calls, most of which either return 200 to indicate success or an error message to indicate failure). Make discarded the error messages.
The second problem was that the WebHook was not working reliably, because it called Integromat instead of Make, and the change from Integromat to Make is not supported for free accounts anymore. My WebHook was apparently grandfathered in, because I had set it up so many years ago, before the name change.
I wish this community and the Make company the best of luck in the future. According to what I’ve learned, I won’t be able to use my helpful scenario anymore, unless I start paying for it, which I won’t do.