Good afternoon! I’m unsure if this is a Make or a Followup Boss issue, so I’m starting here.
I have a scenario that updates a Followup Boss lead when certain tags are added.
Blueprint:
Update Client Type on Tags update+xfrCapture.json (360.8 KB)
There are 4 routes that both update a custom field and add an additional tag. For example:
The Add Tags method allows me to determine if the additional tag will add to or overwrite the existing tags on the lead.
I also have the opportunity to add a tag via the Update a Contact method.
However, the existing tags are always overwritten when I go this route. The ability to add the tag via Update a Contact would simplify my design and, more importantly, save me an operation on every lead update. I would appreciate any thoughts on what I might be doing incorrectly or overlooking here. Please let me know if any additional data or explanation would be helpful.
Thanks!
Todd Cook