Connect retell chat with whatsapp in make

Questions
1

:bullseye: What is your goal?

Connect whatsapp with make to get chatbot agent from retell and response to client in whatsapp.

:thinking: What is the problem & what have you tried?

i tried to use both HTTP and retell modules, to connect to whatsapp business, but cannot retreive the contetn/transcript from the response of retell, does anyone have done this , i need help!

:link: Create public scenario page

3

Hello,

Welcome to the community, @Alex_V.

First of all: when using the HTTP module, always use the Authentication type field so Make can store your tokens securely in an encrypted form.

Right now you have pasted your Authorization token directly into the Headers, which makes it publicly visible in the shared scenario.

Please delete these tokens as soon as possible.

Solution to your problem.

You are making an API call to the /create-chat endpoint. This endpoint does not generate any messages- it only creates a new chat session.

After the chat is created, you need to make a second request to:

https://api.retellai.com/create-chat-completion

This endpoint is responsible for generating the chat response.

And with the Retell AI app’s Make an API Call module, you also need to make two API calls as it uses the same API endpoints.

4

Thanks Michał Szymkowiak , now it runs at least once!!! first victory , now im trying to figure out why does not works even if schedule is on . It seems that i have to paste the webhook url on meta configuration panel, but i cannot obtain the url in Make, it was generated automatically and doesnt shows up