Hello,
I have been having troubles lately with a flow Im doing.
Im integrating and onboarding process E2E and for some steps, sms are necessary.
We wanted to use RingCentral for that, since Customer already have an account.
But we’ve noticed that it disconnects after some days the connection and a new one is needed. This breaks the whole flow…
Is someone having this problem and someone knows how to solve it?
Please see screenshot attached
Thank you very much!
Welcome to the Make community!
For technical issues or bugs like this, directly contacting support can often lead to a faster resolution. They have access to your specific account details, scenario and scenario logs, server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to. Additionally, sharing sensitive information about your account or scenario might not be suitable for an open forum discussion.
You can open a new ticket here, or if you are unable to login for some reason, you can create another new free account to access the ticketing system (which is only available to logged-in users). After submitting a new ticket, you will receive an automatic confirmation email with the subject “Ticket Created” in the subject. If you do not receive this, try sending the ticket again.
If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems.
Hope this helps! Let me know if there are any further questions or issues.
— @samliew
P.S.: Investing some effort into the Make Academy will save you lots of time and frustration using Make.
