Our organisation has a few scenarios that create and update Google Contacts based on certain conditions - these have been running smoothly since 2022. Since Feb 3 2026 (and today is 6 Feb), initially intermittently but now on every single run, when any scenarios with update/create Google Contact try to update/create a Google Contact we encounter [400] Precondition check failed.
Make Support tried to investigate but since the error originates at Google and they don’t send any further details in their response, they’re not sure what is happening.
We’ve tried:
Running in a different browser that only has the authorised Google account logged in (on Make support’s recommendation) - no help
Creating a new connection
Adding Google Cloud Platform Project
Checking that ‘less secure apps’ are enabled on Google Workspace - they are, however Google also have a notice that they are no longer allowing less secure apps since early 2025
None of these steps have helped so far. Is anyone else experiencing this and has anyone been able to resolve it?
Even if you haven’t fixed it, it would be helpful for us to know that it’s not only us
can you install the Make dev tools browser extension and check the raw call that the module is making and the raw request it receives when the error happens?
OK but is it calling the correct endpoint and sending the correct data? Cause this error usually means you are calling the wrong endpoint or sending the wrong credentials.
Also, you can copy the raw call that the module is sending and use that to contact google support so they can check on their end and see what is causing the issue.
Any follow up or feedback on the status of this? I’m getting the same issue. Mine was working fine for 2 days and then just started doing this with not changes being made.
This morning, when I was about to run an affected scenario again to create a HAR file that Google Support requested to investigate further on their side when suddenly the scenario ran successfully! I’ve checked and all of our scenarios that create/update Google contacts seem to be working as normal again, without us having changed anything on our side.
Could you please check again on your side and let me know if it’s working again for you too?
My hypothesis is that other users were also submitting similar tickets and Google fixed/changed something on their end that resolved it.
Still a total mystery as to what was going wrong though these past ±2 weeks
I figured my issue out. Sounds like yours is different but in my case, I finally figured out that the Google Doc that I was writing too had too many characters and wouldn’t accept anymore. Once I cleared it out, the scenario worked again.
What is your goal?
What is the problem & what have you tried?
Error messages or input/output bundles
Screenshots (scenario flow, module settings, errors)
