Hello everyone,
We’ve been using Make.com extensively for operational purposes with several clients. Our team structure for this includes members from business, billing, and our internal staff. Currently, whenever there are errors in testing or production, EVERYONE, including the CEO, receives a notification email, which is quite bothersome.
- How do you manage similar situations?
- Is there an option to configure API triggers to route all error notifications directly to a designated notification center or our IT team?
There is a /notifications endpoint that allows you to view the notifications being received in an account (see: https://www.make.com/en/api-documentation/notifications-get) however this will have to be a polling trigger and it won’t remove notifications for other people in your organization (just allow you to get error notifications).
The only way I know would be to handle errors in scenarios and manually create an error email for each of them, then ignore the error. The better solution would be to turn off notification emails for the CEO and everyone who doesn’t need it (in their profile’s email preferences section) and just keep it on for the people that need them.
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