Email field from Tally not showing in Airtable via webhook + Set variable (all other fields work fine)

Getting Started
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1

Hi everyone,

I’m new to Make and automations, and I’m currently working with GPT-4 (ChatGPT Plus) to help me build a working scenario, but we’ve run into a strange bug I can’t solve.

:wrench: Goal:

I’m collecting form responses from Tally using a Make webhook, then storing them into Airtable via the Create record module.
To clean the mapping, I use a Set multiple variables module right after the webhook. Each variable is then passed to Airtable.

:white_check_mark: What works:

  • The webhook receives the full data.fields array from Tally properly.
  • All values are visible and extracted.
  • Most variables (like Nom_client, Num_commande, Adresse, etc.) are correctly stored in Airtable.
  • Even multi-line text, dropdowns and times work fine.

:cross_mark: What doesn’t work:

Only the email field is not showing up in Airtable, even though:

  • It is clearly visible in the webhook payload:

json

CopierModifier

{
  "key": "question_QRZ8Gp",
  "label": "Email du client\n",
  "type": "INPUT_EMAIL",
  "value": "ouidah.yassine@yahoo.fr"
}
  • The variable is correctly extracted using:

make

CopierModifier

{{get(map(1.data.fields; "key"; "value"); "question_QRZ8Gp")}}
  • The variable Email_client is created in the Set multiple variables module.
  • The Airtable field is mapped as:

make

CopierModifier

{{Email_client}}

Still, that field remains empty in Airtable while all others are filled correctly.

:brain: Tried:

  • Using label instead of key → same result
  • Logging the variable → email is printed correctly in logs
  • Changing the Airtable field name or type → no change
  • Reordering the modules → no effect

:sos_button: What I need:

If anyone has encountered something similar:

  • Is there any known issue with Tally’s INPUT_EMAIL type?
  • Could Make silently reject a string if it detects something wrong?
  • Or is there a trick to how Airtable handles email fields?

Any idea would help :folded_hands:
Thanks in advance!

2

Welcome to the Make community!

We’d love to help, however, you have not provided sufficient information to demonstrate the problem that would allow us to reproduce the scenario and any issue/s and/or error/s.

To allow others to assist you with your scenario, please provide the following:

1. All Relevant Screenshots

We need to see what you’re working with to give you the best advice. Screenshots are extremely important because Make is a visual editor — a picture provides us with more context.

It would help us identify the issue by having screenshots of:

  • the full scenario,
  • any error messages,
  • individual module fields,
  • relevant filter settings (conditions), and
  • each module’s output bundles
  • any external services (spreadsheet headers, sample data, regex101.com, etc.)

You can upload images here using the Upload icon in the text editor:

We would appreciate it if you could upload screenshots here instead of linking to them outside of the forum. This allows us to zoom in on the image when clicked, and avoid tracking cookies from third-party websites.

2. Scenario Blueprint

Please export the scenario blueprint. Providing your scenario blueprint file will allow others to quickly recreate and see how you have set up the mappings in each module, and also allows us take screenshots or provide module exports of any solutions we have for you in return - this would greatly benefit you in implementing our suggestions as you can simply paste module exports back into your scenario editor!

To export your scenario blueprint, click the three dots at the bottom of the editor then choose ‘Export Blueprint’.

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You can upload the file here by clicking on this button:

3. Module Output Bundles

Please provide the output bundles of each of the relevant modules by running the scenario (you can also get this without re-running your scenario from the History tab).

Click on the white speech bubbles on the top-right of each module and select “Download input/output bundles”.

490×338 23.5 KB

A. Upload as a Text File

Save each bundle contents in a plain text editor (without formatting) as a bundle.txt file.

You can upload the file here by clicking on this button:

B. Insert as Formatted Code Block

If you are unable to upload files on this forum, alternatively you can paste the formatted bundles.
Here are some ways to provide text content in a way that it won’t be modified by the forum.

  • Method 1: Type code fence manually —
    Add three backticks ``` in a separate line before and after the content, like this,

    ```
text goes here
```

  • Method 2: Highlight and click the “preformatted text” button in the editor —

  • Method 3: Upload your file and share the public link —
    (this method is only recommended for large files exceeding the forum upload limit)

Providing the input/output bundles will allow others to replicate what is going on in the scenario, especially if there are complex data structures (nested arrays and collections) or if external services are involved, and help you with mapping the raw property names from collections.

Sharing these details will make it easier for others to assist you.

3

Hi @Yassine_Ouidah,

is it possible that you use the general Webhook Module as a trigger instead of the Tally App (https://www.make.com/en/integrations/tally)?
Using the app, you’ll receive the data in a simplified version which is easier to handle within Make.

Maybe that solves your issue already! :slight_smile:
Best,
Richard