Send an email with webhook and Airtable search records

[Julie_Rak]

What is your goal?

I want to send an automatic email to a new user recorded in my airtable database

What is the problem?

The Email module doesn’t recognize the email of Airtable

What have you tried so far?

A lot a things

Screenshots: scenario setup, module configuration, errors

[Adrian_SapientaAI]

looks like this is an SMTP authentication issue. the 530 error means the mail server is asking you to log in before it allows sending emails.

Try to re-authenticate your connection in make. let me know if that helps!

[Julie_Rak]

Thank you Adrian I’ll try

[Julie_Rak]

Adrian,

Do you know maybe what do I have to putin the email and prénom field ?

Have a nice day!

[Adrian_SapientaAI]

Can you send a picture of your flow? usually the email would be the email you receive when you search the airtable records. the prenom would be the name of the said person

[Julie_Rak]

Hey, here s tthe worflow, yes it’s right but it seems that the email module asks me for the email in the field but I can’t drop the email of Airatable. It’s weird. Thanks for your help!

[Adrian_SapientaAI]

so what happens when you run the airtable module?

are you search the airtable records with the email?

[mszymkowiak]

Hello Julie,

Your problem clearly indicates an issue with the Mail module- are you sure you configured it properly?

Please take a look at the attached screenshot.
When connecting to the SMTP server, you must set up all fields according to your mailbox requirements.

Email - Apps Documentation

Especially set correct port and TLS settings.

Also, you can duplicate the module, type the recipient email (for testing, use your email address) and by right-clicking, use “run this module only” option- this way you can test if it’s a module configuration problem or an issue with the Airtable data.

[Julie_Rak]

Hello Adrian,

Thanks for the question! I found an another way to fix my issue. I won’t use Make for this automation.

Regards

[Julie_Rak]

Hello!

Thanks for the answer. Well, my auotmation worked before but I dont know why it doesn’t work anymore. Anyway, I found an another way without using Make for this automation

Regards

[mszymkowiak]

Thank you for letting us know. You can share your solution- for sure it will be beneficial for the community!

@Julie_Rak

my automation worked before but I dont know why it doesn’t work anymore

You can contact your email provider/hosting service admin and ask if they blacklisted Make.com IP addresses (Allow connections to and from Make IP addresses - Help Center). It is pretty common for small hosting companies- they see a lot of requests from the same source coming from non-related users and for security reasons block them.