Welcome to the Make community!
You need to use HTML if you want formatting in emails.
For more information, do view these similar questions previously asked by other community members, which may answer your question:
- Maintain line breaks in HTML email
- Email formatting help - Content Type: HTML
- Issue Formatting Outlook Emails
Next time, please try to search this forum first for existing answers. This may help you get to the solution faster, and also help keep the forum organised. Thanks for your cooperation!
Hope this helps! Let me know if there are any further questions or issues.
— @samliew
P.S.: Investing some effort into the Make Academy will save you lots of time and frustration using Make.