Error when attempting to use M4A files in scenario

Hi,

I’m trying to use an m4a audio file in my scenario that’s located on Google Drive to create a transcript of that file using Whisper, however, I get an error stating that my file format is invalid. My scenario includes checking for a file in Google Drive, downloading the file, then transcribing it through Whisper.

I finally had to use an online converter to convert the file from m4a to mp3 which enabled me to run the scenario successfully.

Is there a known issue with using m4a files?

Possibly. Try the same scenario with an MP3 file. Try it locally (using a Python script or something) to see if the m4a file works. If so, then you’ll know. I think someone had a similar problem with Whisper earlier this week and they fixed it by changing the file format to MP3.

L

Yes, converting it to mp3 worked, however we’re trying to automate the complete process so asking a user to convert a file adds a manual step, and integrating it with yet another app to do the conversion adds overhead and possibly cost.

True, but I believe it’s a problem with WHisper, not Make. The last time I tried to Whisper I had that problem. I was using an MP3 file but the bitrate was too high and I had to reduce it.

Other developers are hitting the same snag:

There are various workarounds around the web. See if they fit the bill.

If not, I would log a bug report with the Whisper team on Github.

L

Thank you. I’ll check into this.