Facebook [500] 1, OAuthException error

Features
1

There seems to be an issue with the make.com Facebook module and scheduling content.

I get the following error: [500] The external server cannot process the request due to an internal issue. Details: An unknown error has occurred. (1, OAuthException)

I’m not the only one with this problem, as it seems to be reported on Facebook about this issue and make.com, but seems no one has reported it here. Any input or advice how to solve it? https://developers.facebook.com/community/threads/646948768295234/

2 Likes
3

Hello @ONFIREmedia, thank you very much for raising this in the community.

I just want to let you know that this issue has been reported to our development team and they will look into it as soon as possible. We’ll make sure to post any updates when we get them.

We’re very sorry about any disruptions and frustration this may be causing.
Thank you for your patience and understanding. :folded_hands:

1 Like
4

Hi, do you have any update on this issue?
One of my scenarios has failed again due to the same reason:

[500] The external server cannot process the request due to an internal issue. Details: An unknown error has occurred. (1, OAuthException)

Do you have an estimated time for when this will be resolved?

1 Like
5

Same issue here, please resolve :folded_hands:

6

Where will you be posting an update, where can I track this issue?

7

It seems to be all working again now!

1 Like
8

yes here too luckily

10

Hi everyone, the dev team has let us know that the issue has been resolved through a bulk update. Thanks for keeping us posted and for confirming that everything is now working as expected.

Thank you so much for your patience and understanding while we worked to get this sorted. :folded_hands:

1 Like
11

Unfortunately, the problem still seems to exist. One of my scenarios queries a Facebook page for latest posts and the error I get is still “An unknown error has occurred. (1, OAuthException)”.

Is this some tenant specific error or are others also still facing the issue?