Facebook leads, new lead not working since 5 hours ago, anyone else has the same error?

Hi guys! Make Status - Facebook Lead Ads - "New Lead" module data

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Same here, no error showing but not receiving the data into Google Sheets

Same here, there is no error

Hello @here

I just wanted to confirm that we are experiencing issues with the Facebook Leads Ads - New Lead module not fetching new leads correctly.

Our development team and the Meta team are investigating the issue.

For the latest updates, please follow our status page.

We sincerely apologize for any inconvenience or frustration this may be causing.
Thank you for your patience and understanding :pray:

Same problem here :confused:

finally seem work, received the first lead 10 minutes ago

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Hello everyone @here

I just wanted to let you know that we have pinpointed the root cause of the issue in our infrastructure and implemented measures to resolve it.

Based on our observation, the “Facebook Leads Ads - New Lead” module is now successfully fetching new leads.

Feel free to test on your end and see if all works as intended. If you’re still experiencing any issues, please open a support ticket with our Customer Care Team who will be able to potentially assist further.

Once again, we apologize for any disruptions and frustration this has caused.
Thank you for your patience and understanding :pray:

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The error may be occuring again… some ad accounts I’ve been running here is facing some weird errors such as generating leads, as we can see on ads manager, but facebook module isn’t working

Hello @lucasaganett welcome to the Make Community.

We haven’t received any reports of this issue occurring again. If you’re still experiencing it, could you please open a support ticket with our Customer Care team? They have the necessary tools to investigate further and assist you.

Thank you :pray: