I am trying to connect a TikTok account to make on the run watch TikTok video posts scenario, once i try and establish a connection to the account I receive a message telling me “Something went wrong”, “We couldn’t log in with TikTok.”.
I have already connected other account to the TikTok scenario in the past with no issues, and I am signed into the TikTok account on the same browser.
Yah honestly haven’t gotten any help on this so we just used a work around using a custom api, It works just fine but now it just adds on to the workload and usage…
I wanted to take a moment to quickly update you on the current situation. We have informed our development team about the issue, and they are looking into it. We will get back to you as soon as we have an update to share.
We’re very sorry for any frustration and inconvenience this may have caused.
Thank you very much for your patience and understanding.
As mentioned above, some of our customers have reported this issue, and our development team is currently looking into it. We will make sure to keep you posted as soon as any updates become available.
We are very sorry for any inconvenience and frustration this may be causing.
Thank you very much for your patience and understanding throughout this process
For technical issues or bugs like this, directly contacting support can often lead to a faster resolution. They have access to server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to. Additionally, sharing sensitive information about your account might not be suitable for an open forum discussion.
If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems.
I’m very sorry for the inconvenience and frustration this has caused. Our development team is aware of the issue and is working to fix it as soon as possible.
Unfortunately, there aren’t any updates to share at the moment. As soon as I have news, I’ll make sure to share it here. If you prefer to get updates via email, please open a ticket with us, and our support team will keep you informed about any new developments.
Thank you very much for your patience and understanding throughout this process.
Our development team is actively working on resolving this issue. We’re in touch with TikTok and we are currently waiting for actions to be performed on their end.
I’ll post any updates here as soon as we have more information. As mentioned above, if you prefer to receive updates via email, please open a ticket with us, and our support team will keep you informed about any new developments.
We apologize for the inconvenience and we appreciate your understanding.
For technical issues or bugs like this, directly contacting support can often lead to a faster resolution. They have access to your specific account details, scenario and scenario logs, server-side logs, and internal tools and resources, which allows them to investigate more thoroughly than what you have access to. Additionally, sharing sensitive information about your account or scenario might not be suitable for an open forum discussion.
You can open a new ticket here, or if you are unable to login for some reason, you can create another new free account to access the ticketing system (which is only available to logged-in users). Alternatively, you should be able to send an email to helpdesk@make.com and support@make.com and it should create a ticket. After submitting a new ticket, you will receive an automatic confirmation email with the subject “Ticket Created” in the subject. If you do not receive this, try sending the ticket again.
If you manage to get your issue resolved with support, we’d still love to hear about it! Sharing your solution on the forum can help others facing similar problems.
Join the Make Fans Discord server to chat with other makers!
Currently, the only update we can share is that our development team is actively working with TikTok to find the best solution. We will keep you informed and share any news as soon as we have it.
We are very sorry for the inconvenience and frustration this has caused.
Thank you very much for your patience and understanding throughout this process.